About Get Golfing
Get Golfing is a charity with a purpose to improve lives through golf, a mission to make its courses and clubhouses accessible to all, and a vision for its sites to be central to the communities it serves.
Our business model is to maximise revenue through memberships, golf days, events, functions, and F&B. We say that "our courses are for golfers while our clubhouses are for everyone".
Please see: Get Golfing Website
Role Purpose
As an F&B Hospitality Supervisor, you will oversee the day-to-day operations of the food and beverage department, ensuring exceptional service and customer satisfaction. You will work closely with the management team to develop and implement strategies to improve efficiency, enhance customer experience, and drive revenue.
This is a casual position with flexible hours at £13-14 per hour depending on experience.
Responsibilities
1. Supervise and train F&B staff, ensuring they provide a high standard of service to customers
2. Monitor and maintain the quality and consistency of food and beverage offerings
3. Manage inventory, stock control, and ordering to minimize waste and maximize profitability
4. Develop and execute strategies to increase customer satisfaction and loyalty
5. Ensure compliance with health, safety, and hygiene regulations
6. Handle customer concerns and complaints, resolving issues effectively and in a timely manner
7. Collaborate with the management team to develop and implement marketing and promotional activities
8. Monitor competitors' activities and trends to identify opportunities for improvement
Requirements
1. Proven experience in a supervisory role in the food and beverage industry
2. Strong knowledge of food and beverage operations, including ordering, inventory management, and cost control
3. Excellent leadership, communication, and interpersonal skills
4. Ability to work well under pressure and handle customer concerns professionally
5. Strong problem-solving and decision-making abilities
6. Knowledge of health, safety, and hygiene regulations
7. Flexibility to work weekends, evenings, and holidays as required
Benefits
1. Training & Development
2. Free Golf
3. 50% discount on food and beverage
4. Staff referral programme
5. Opportunities for Progression
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