Location: Scarborough LVPD Plant, On site
Mission:
Lead and drive customer projects. Accountable for providing solutions to customers using advanced project delivery expertise for multiple large, complex, or multi-business projects to meet customer satisfaction. Coordinates project delivery strategy to minimize commercial risk whilst maximizing project revenue, GM growth, and cash flow.
Key responsibilities of the role:
1. Manage and plan projects from inception to acceptance and be accountable for all aspects of the execution phase of the project. Accountability for initiating and achieving the project objectives and goals on time and quality.
2. Effective use of internal and external resources to build and develop a best practice approach to project management. Accurate Resource Plans / Effective project delivery / Willingness to assist other managers. Evidence of continuous professional development.
3. Embrace innovation and new ways of working, evidenced by customer feedback, and sharing of best practices with other internal stakeholders. Drive continuous improvement by developing case studies and applying them to new projects.
4. Develop strong working relationships with the client and internal support functions to improve project execution and maximize opportunities for repeat business.
5. Drive improvements in the output from the Customer Solution Survey. Evidence of continuous improvement based on feedback received. Adherence to the customer complaint process. Driving target improvements in the NPS score.
6. Identify, assess, and minimize the commercial exposure of the business unit arising from the project.
7. Contracts executed with quantified and mitigated risks. Understand, analyze, document, and communicate contractual, technical, and commercial terms & conditions relative to the company rules.
8. Efficient management of internal and external stakeholders. Liaise with stakeholders in multiple geographies to ensure key stage gates are managed in line with the client contract.
Skills and attributes:
1. Ideally educated to HNC level or equivalent in Electrical Engineering with demonstrable experience within a technical role. Flexibility for the right person with proven experience in a customer-centric role involving strong collaboration with internal and external parties.
2. Proven working experience within a customer-centric role.
3. Familiarity with commercial/technical activities.
4. Possess excellent IT skills and the ability to prioritize multiple orders through to fulfillment while meeting all agreed KPIs during the process.
5. Exceptional communication skills, both written and verbal, are essential.
What's in it for me?
You can look forward to growing your career in a dynamic workplace with significant personal responsibility and attractive development opportunities:
1. Flexible working models to ensure a balance of family and working life.
2. Optimal support on your career path through regular training opportunities.
3. A dynamic and personal atmosphere, working with a global energized team.
4. A company culture that encourages performance and cooperation.
5. An attractive compensation package including the comprehensive fringe benefits expected of an international company.
At Schneider Electric, Diversity & Inclusion is at the heart of our organization. We recognize that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.
What we offer you:
Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal, and much more.
Apply now:
Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - start with us.
Become an IMPACT Maker with Schneider Electric - apply today! #J-18808-Ljbffr