Location: 38 Park Street, Walsall
Contracted Hours Available: 18
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores.
Responsibilities:
1. Support your Store Manager in their goals to deliver commercial growth.
2. Develop a team culture of putting the customer at the heart of everything we do.
3. Lead the way for our store teams in the absence of the Store Manager.
4. Deliver great standards and exceptional service every day.
Qualifications:
1. Customer-centric with a passion for driving excellent service.
2. Demonstrates good leadership skills.
3. Positive, forward-thinking approach.
4. Comfortable reviewing store performance data.
5. Commercially minded.
6. Engaging and enthusiastic team player.
You will be as passionate about celebrating our customers’ life moments as we are.
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