Are you ready to kickstart your career with a leading company in the red meat processing industry? Dunbia is looking for an Apprentice Payroll Administrator to join our team in Llanybydder. As a global supplier of high-quality beef and lamb, we pride ourselves on our commitment to excellence and customer satisfaction. This entry-level position offers a fantastic opportunity for growth and development within our dynamic Human Resources department. PAYROLL ADMINISTRATOR – LEVEL 3 APPRENTICESHIP TRAINING COURSE What will you learn? What skills will you gain? The ability to: gather, analyse and process payroll data and information resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses deal with complaints, following processes and escalating complex situations meet client or customer needs in line with service level agreements provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands select appropriate media for communication etc recognising the advantages and risks related to each method escalate concerns relating to deadlines in a timely manner, suggesting solutions use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services Develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role Use computerised payroll software and spreadsheet packages such as MS Excel Use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC) The candidate we are looking for will: Be committed to following training programme to progress their career. Be self-motivated. Have attention to detail. Take pride in their work. Have the ability to work within a team. Be committed to working within the Company Values. No company sponsorship is available to overseas applicants for this position. INDMP