Everyoneâs journey on our Client Services Apprentice Programme will be different. \u202FYou will be assigned a home team within Client Services where you will spend most of your time but given the vast number of teams within Client Services, we will also ensure that you complete at least one secondment to a different team after the initial 2 years are completed. \u202F Our programme is four years in total providing you with lots of opportunities to learn and expand your breadth of knowledge. \n\nResponsibilities are varied depending on the home team but could encompass tasks such as reporting investment performance returns, preparing client and marketing materials as well as responding to client and prospect questionnaires.\u202F \n\nYou will spend time learning your role, developing your skills and building strong relationships. We will be here to support you at each step of your journey. There will be a variety of tasks and responsibilities in your role which might include:\u202F \n\nKeeping our clientsâ information up to date\u202F \n\nWorking closely with client facing and operational colleagues\u202F \n\nProviding information to clients and responding to queries \n\nCompleting regular team tasks \n\nProviding administrative support \n\nParticipate in team projects and meetings\u202F\u202F \n\nWorking with colleagues to enhance the service we provide\u202F \nExcellent communication skills\u202F \n\nAbility to build strong relationships\u202F \n\nStrong customer focus\u202F \n\nThe ability to work well in a team\u202F \n\nA positive attitude and enthusiastic manner\u202F \n\nGood organisation and time management skills\u202F \n\nThe ability to work methodically and accurately\u202F \n\nA National 5 in Maths and English, or equivalent, as a minimum\u202F\u202F