As a BYD Product and Handover Specialist, you will be the first point of contact for all customers, creating an exceptional showroom experience. You will welcome customers, collect lead data, provide expert product knowledge, and support the sales team. Additionally, you will manage the seamless handover of vehicles post-sale, ensuring customers are fully acquainted with their new BYD vehicle, including app connectivity and key features. Hours - 40 Salary - £25,400 Requirements · Greet all customers warmly, ensuring a professional and welcoming first impression. · Capture and record customer details for follow-up and lead management. · Ensure the showroom is an inviting, brand-aligned environment at all times. · Maintain showroom standards, ensuring vehicles are displayed correctly. · Offer expert advice on the features, benefits, and specifications of BYD vehicles. · Keep up to date with BYD's latest models, features, and industry trends. · Conduct smooth and professional vehicle handovers, ensuring a premium experience. · Explain vehicle functions, key features, and driving modes. · Assist customers with setting up their BYD app and digital services. Benefits • Colleague Referral Scheme (£500 - £1000) • Platinum Plus Rewards Scheme • Colleague Car Purchase Scheme • Eye care Vouchers • Life Assurance (4 x annual salary) • 31 days holiday (including bank holidays), rising to 38 days with length of service • Wellbeing Support • Company Pension