Opportunity Overview We are now looking for an enthusiastic and customer-focused individual to fill an exciting opportunity in The University of Salfords Sport Centre. The Operations Manager is responsible for the operational management and day to day running of the Sports Centre. This is a great opportunity for a highly organised individual who is looking to progress within Higher Education Sport. The ideal candidate will have previous experience of successfully leading a team to reach a mutual goal, this being the successful and efficient day-to-day operational running of the Sports Centre. Our Sports Centre contains the following facilities: 25 metre swimming pool with sauna and spa Fitness suites consisting of cardiovascular, resistance, weights and strength and conditioning rooms 2 squash courts Fitness studio 6-court sports hall Main Responsibilities To line manage a team of duty officers, sports assistants, and receptionists ensuring consistency of approach, delivery of high-quality customer service and ensuring that staff under your direction are adequately trained and competent for the tasks being asked of them and address any shortcomings with them and the Head of Sport. To be responsible for ensuring appropriate risk assessments and safe systems of work are in place for all activities, and staff are working to these in compliance with Health and Safety requirements To be responsible for operations of the swimming pool plant. Developing and monitoring SLAs and service contracts. To assist with the management of pool plant operations and ensure checks are carried out and logged as stipulated in our best practice guidance To be responsible for the updating and monitoring of Standard Operating Procedures including Emergency Action Plans (EAP), Normal Operating Procedures (NOP) and Pool Technical Operating Procedure (PTOP) for the sports facilities A bit about Estates and Property Services Utilising the resources of some 320 directly employed staff, supported by numerous external contractors, Estates & Facilities Services is responsible for delivering a full estates and facilities management service to the University, including capital development, property maintenance, cleaning, security, caretaking and landscaping. The Estates and Property Services department is committed to an inclusive approach to equality and diversity. We are proud of our diverse student population and it is important for us to create an inclusive culture where all our students and colleagues can bring their whole selves to the University. It is important to us that our students see themselves reflected in those who teach them, and that Higher Education is a place where they can thrive. We make every effort to form shortlisting and interview panels that are diverse in terms of gender, age, ethnicity, nationality, and socio-economic background. Whats in it for you? Competitive salary -and excellent pension scheme: 9% of your salary is paid into your pension by UoS, you can choose to pay more and UoS will match your extra contribution up to 4%. Generous annual leave - plus the option to buy additional days. Professional development - a comprehensive package of training and development opportunities to help you achieve your full potential. Our community theres a real sense of belonging here at Salford. We value diversity in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students lives. The perks MySalford, our online employee portal, offers a wide range of lifestyle benefits and discounts.