Company Description Location: Norwich, UK Our client prides themselves on delivering exceptional customer service and fostering a positive and supportive work environment. As a dynamic and forward-thinking estate agency, they are dedicated to providing outstanding service to our clients while offering exciting career opportunities for all team members. Job Description Position Overview Currently seeking a motivated and experienced Property Management Manager to join the team in Norwich. In this role, you will take on a hands-on managerial position within the Lettings team, overseeing and growing the portfolio. Key Responsibilities: Lead the lettings team Monitor, assess, and coach individual team member performance Ensure compliance with the highest regulatory standards Conduct property inspections Manage tenancy extensions and renewals Coordinate maintenance and repair issues with contractors Handle deposit returns and rental arrears Process eviction requests Build and maintain strong relationships with landlords and tenants Manage complaints effectively Complete all check-in and check-out procedures, including full inventory reports Qualifications Required Skills and Qualifications: Full UK Driving Licence Minimum of 2 years experience as a Property Manager in residential lettings Ability to create a positive team spirit Strong knowledge of current residential lettings legislation Outstanding customer service skills Basic IT proficiency Additional Information Benefits: Competitive salary Regular bonuses and incentives Training and support Opportunities for career progression Positive and friendly work environment £££'s for successful employee referrals Full time / on-site If you are passionate about property management and possess the necessary skills and experience, we invite you to apply and take the next step in your career.