Job Title: IT Account Manager
Location: Bristol
Salary: £30,000 - £35,000
An exciting new opportunity has arisen for an IT Account Manager to join a rapidly growing Managed Service Provider based in Bristol.
The successful candidate will be required to:
* Manage clients, including regular communication, updates and reporting.
* Create and execute Account Plans for your assigned client base.
* Identify areas for service improvement and make recommendations to the management team.
* Attend client meetings and provide technical recommendations and advice.
* Stay up-to-date with industry trends and new technologies.
* Collaborating with the sales team to identify new business opportunities.
Professional Attributes Required:
* At least 2 years of experience in account management or similar role, ideally within an MSP.
* Demonstrable experience delivering excellent customer service and managing client accounts.
* Knowledge of best practice for IT service management.
* Ability to define and deliver an IT roadmap for client accounts.
* Ability to 'manage up' and cultivate the best working relationship with those around and senior to you.
Benefits:
* 24 days holiday + bank holidays
* Hybrid Working
* Life Assurance
* Annual Bonus Scheme
* Pension Scheme
If this opportunity sounds like the perfect fit for you, please apply for immediate consideration and interview. We look forward to receiving your application and providing ...