MPL Claims
* Third Party Claims Adjuster
* MPL Claims Management Ltd
* Colchester, Essex
* Hybrid Role across Saturday's, Sunday's and Bank Holidays
* Salary £22,500 - £25,000 PA
Job Brief
MPL Claims Management Ltd is part of the ERGO group of companies, one of the major insurance groups in Germany and Europe.
We are a rapidly growing organisation looking for experienced Third Party Claims Intervention adjusters with strong motor claims and credit hire experience to join our claims mitigation team.
Working in a highly professional environment, you will be skilled at building rapport with third-party customers while working quickly and efficiently, providing them with the best possible claims experience.
You will demonstrate a strong and proactive approach to managing your caseload and a commitment to customer service.
Key Responsibilities of the Claims Handler role include:
* Using cutting edge claims management technology, you will attempt to mitigate the claims costs by contacting claimants to provide services as appropriate to their needs.
* The role includes working with our external business partners including Insurance companies, brokers, vehicle repairers and vehicle suppliers to ensure the smooth and practical completion of our clients claims.
* Manage invoices received from the authorised hire and repair partners, ensuring they are accurate, and register payments onto the claims system for approval.
To be successful in the Claims Handler role you will need to demonstrate:
* Experience within Motor Claims and strong Credit Hire knowledge
* Strong customer service, communication and negotiation skills
* Methodical and accurate approach to work
* Strong attention to detail and natural problem-solving abilities
This is an out of hours role requiring a minimum of 16 hours a week across weekends and bank holidays. Please only apply if you can commit to these days and hours.
Benefits Package:
* Private medical insurance: Including discounted gym memberships, cinema tickets and a chance to earn points to get free and discounted gifts.
* MPL Wellness programme: Free personal training sessions.
* Refer a friend bonus scheme: Good people know good people and we want to hear from them.
* Learning and Development: Clear progression plan plus the opportunity to work towards extra qualifications with the support of our in house learning and development manager.
* Permanent part time contract, casual dress code, summer, and Christmas parties.
* 20 days holiday pro-rata, paid day off for your Birthday, 4% pension contribution, death in service, and regular team socials.
Job Types: Part-time, Permanent
Pay: £22,500.00-£25,000.00 per year
Expected hours: 14 – 18 per week
Work Location: In person
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