Our Cornwall Admin team are seeking an experienced Service Administrator to work in our Penzance office. You will provide comprehensive and efficient administrative support to the wider team.
Main duties of the job
You will undertake a full range of administrative duties in accordance with the running of a busy office, so this role is pivotal to the smooth running of our administration service. This is a full-time role based in central Penzance, although you may be asked to visit other sites from time to time to support your colleagues in the wider administration team. Working within a multidisciplinary team, you will build and maintain effective relationships with internal and external stakeholders, ensuring continuity of service.
About us
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health. At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. We Are With You.
Job responsibilities
All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. Please note that this role may close early should sufficient applications be received, so early application is advised. We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. Successful candidates will work alongside in-house services which include prescribing and clinical, outreach, hospital and adult community and a residential rehabilitation facility. WithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. If you enjoy working in a fast-paced environment, where accuracy and attention to detail are essential, and you pride yourself on great organisational skills, have an eye for detail, excellent communication skills, a methodical approach, and a 'can do' attitude, then we would love to hear from you.
Diversity Statement
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.
Person Specification
Qualifications
* Maths & English GCSE Grade C or above or equivalent qualification
Experience
* The ideal candidate will have:
* A successful track record of providing efficient and reliable administrative support
* Demonstrable experience of working in an office environment
* Ability to work as part of a multidisciplinary team
* Ability to build effective relationships with a range of internal and external stakeholders
* Organised; excellent planning and time management skills
* Ability to manage competing/conflicting demands, under own initiative managing own workload
* Good analytical skills, eye for detail, methodical with 'can do' approach
* Resilient; ability to prioritise and work under pressure
* Knowledge and understanding of work-based Health and Safety issues
* Able to visit other locations from time to time in order to deliver the services required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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