A new and exciting opportunity has arisen for a Removals General Manager to join our client, a well-established Removals company based in Oxfordshire.
The role of the Removals General Manager is to lead the operations team.
You will ensure all moving services comply with industry regulations, standards, and quality benchmarks, maintaining the highest level of service quality.
Main duties of the Removals General Manager:
1. Foster a culture of teamwork, professionalism, and continuous improvement.
2. Act as the primary point of contact for key clients, ensuring their unique moving needs are met and exceeded while maintaining strong client relationships and ensure customer satisfaction.
3. Explore and secure new business opportunities, partnerships, and clients to expand the company's footprint in the sector.
4. Manage key accounts, controlling budgets and costs, forecasts and financial plans to help maximise profit and revenue.
To be the successful Removals General Manager, you will need to have a proven track record of leadership and success within the Moving industry, with at least 1-2 years of experience in a managerial role.
We are looking for a highly motivated individual, who has the ability to lead and inspire others.
You will need to have excellent communication skills, with the ability to liaise with stakeholders at all levels and build strong relationships.
Skills & experience required for the role:
5. Operations experience gained in the Moving industry
6. Strong commercial awareness.
7. A passion for delivering exceptional customer experiences.
8. Ability to inspire and motivate teams to achieve outstanding results.
9. Results-oriented mindset with a commitment to continuous improvement.