Job summary We are looking for an receptionist/administrator to join our friendly practice on a permanent basis. You will work as part of the Kings Medical team- made up of two GP partners, a Practice Nurse, two Health Care Assistants and Administerial Staff. We are a medical training practice and you will also work alongside Registrars and FY2 Doctors. Main duties of the job To provide high quality reception and administrative services for the GP's to ensure efficiency in patient care Deal with telephone and face to face enquires from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate Producing reports for solicitors/insurance companies/other outside agencies Scanning and coding of letters Referrals using NHS e-referrals and email Registration of new patients Calling for patients for review who have a chronic disease Take responsibility for own development, learning and performance About us Kings Medical Practice is a small, friendly practice with a list size of approx. 6.700 patients, based in North Ormesby in Middlesbrough About us CQC rating - Good 2 GP partners 1 Nurse Practitioner Teaching and Training practice for medical students through to GP registrars Full complement of reception and administrative team members Date posted 20 January 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A3655-25-0000 Job locations 3 Trinity Mews North Ormesby Middlesbrough Cleveland TS3 6AL Job description Job responsibilities To provide high quality reception and administrative services for the GP's to ensure efficiency in patient care Deal with telephone and face to face enquires from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate Producing reports for solicitors/insurance companies/other outside agencies Scanning and coding of letters Referrals using NHS e-referrals and email Registration of new patients Producing reports for patinets who require chronic disease monitoring and calling them in for review Any other duties that within capabilities as delegated by practice manager or GP Job description Job responsibilities To provide high quality reception and administrative services for the GP's to ensure efficiency in patient care Deal with telephone and face to face enquires from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate Producing reports for solicitors/insurance companies/other outside agencies Scanning and coding of letters Referrals using NHS e-referrals and email Registration of new patients Producing reports for patinets who require chronic disease monitoring and calling them in for review Any other duties that within capabilities as delegated by practice manager or GP Person Specification Qualifications Essential GCSE grade A to C in English and Maths Experience Essential Experience of working within a team Desirable Experience of working in primary care Experience of working in a GP practice Experience of using System 1 Experience of using NHS e-referrals Person Specification Qualifications Essential GCSE grade A to C in English and Maths Experience Essential Experience of working within a team Desirable Experience of working in primary care Experience of working in a GP practice Experience of using System 1 Experience of using NHS e-referrals Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Kings Medical Centre Address 3 Trinity Mews North Ormesby Middlesbrough Cleveland TS3 6AL Employer's website https://www.kingsmedicalcentre.nhs.uk/ (Opens in a new tab)