To have the highest regards for the principles of confidentiality and the importance of patient consent, ensuring adherence to the hospice data collection and patient consent policy. In accordance with all hospice policies, best practice guidelines and clinical protocols, ensure own and others practice is safe and effective. To regularly attend service meetings, team meetings and other intra hospice meetings, ensuring information is cascaded to colleagues accordingly. To keep in accurate and legible records in accordance with existing practice and procedure at Rennie Grove Peace Hospice Care. To be aware of the legal requirements associated with keeping such records. To deal with any initial complaints and conflict as required, in a polite, calm manner providing the information and support and required and report to line manager in line with the Rennie Grove Peace Hospice Care processes. To be accountable for reporting any risk, hazards or accidents that may occur in the service area, and ensure compliance with the terms of the Health and Safety at Work Act. To contribute to the off duty and annual leave management of the service ensuring that staffing levels are safe and able to meet the varying dependency levels of the patients. To actively participate in the ongoing system of appraisal and regular 1-1 meetings with the line manager. To participate in the development of standards of care and contribute to the wider clinical governance and audit programme. To actively participate in the clinical governance/quality development by undertaking a key role as nominated champion or dedicated mentor, including audit and follow up of recommendations and outcomes. Where required and if appropriate, represent the hospice clinical services by working in partnership with the fundraising and communication department. To take responsibility for specific project/champion/mentorship that contributes to patient centred care across all care settings.