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German Customer Service Representative - (Hybrid, mostly remote), Leeds, West Yorkshire
Client:
Origin Recruitment Ltd
Location:
Leeds, West Yorkshire, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
4
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
German Customer Service Representative - (Hybrid, mostly remote)
Location: Leeds (Remote and 1x per month in the Office)
Client Profile:
Origin Multilingual is proud to announce that we are searching for a German-speaking Customer Service Advisor to join an industry leader in the healthcare industry. This opportunity is offered on a full-time and permanent basis.
Key Purpose:
The representative will handle inbound and outbound calls daily to ensure top-quality service for existing and new customers. You will add value to each customer interaction and possess strong product knowledge.
Key Responsibilities:
* Answering calls from existing and new customers
* Proactively handling all queries related to the business
* Taking orders and bookings via external and internal calls
* Maintaining a professional approach and building rapport with each customer
* Demonstrating extensive knowledge of all product ranges
* Facilitating calls from B2B and B2C
Personal Specification:
The successful candidate will have:
* Previous experience in a similar role (preferred but not essential)
* Customer service experience (preferred but not essential)
* Self-motivation and a ‘can do’ attitude
* Attention to detail and high communication skills
* A passion for delivering high-quality service
Work Schedule:
* Week 1: Monday to Friday, 07:00 – 15:15
* Week 2: Mon-Thu 07:30 – 15:45, Sat 11:45 – 20:00
* Week 3: Mon-Fri 11:00 – 19:15
* Week 4: Mon-Thu 08:00 – 16:15, Sat 09:45 – 18:00
* Week 5: Mon-Fri 11:45 – 20:00
Additional benefits:
* Contributory pension scheme up to 6%
* Holiday buy & sell options
* Contributory hospital and health cash plan
* Eye care vouchers
* Monthly nutritional and personal care products
* Discounts at leading brands and retailers
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