Location : Heathrow Department : Service VW Job Type : Full time Contract Type : PermanentManage, lead and develop our highly skilled technicians, front of house support and engage in great collaboration with Sales, Parts, Warranty, the rest of our business and our external stakeholders. Drive customer throughput with amazing customer satisfaction and ensuring you and your team deliver strong performance and results. Please see Job Specification available for download. On Target Realistic Earnings (OTE) – £62,000 Basic from £40,000 to £50,000 (depending on experience DOE) Hours are 45 per week – Monday to Friday 8am to 6pm (with 60 minute unpaid lunch) Quality Company Vehicle 25 Days holiday plus bank holidays More about us VW Commercial Vehicle accredited training programmes available – we will support you with your desired career progression level 33 Days Annual Leave including Bank Holidays Additional leave with service loyalty (3yrs / 5yrs / 7yrs / 10yrs) Holiday Purchase Scheme (up to 3 days available to purchase) Statutory workplace pension Free Class IV MOT per year Mental Health First Aiders Referral bonus if you introduce your technician friends (£1500) Paternity pay – Full 2 weeks Accident Cover Scheme Corporate uniform provided Cycle to work scheme Working for a friendly family business Key requirements Customer-focused and fully committed to delivering the highest professional standards. Enthusiastic, adaptable and confident with a have a positive 'can do' attitude and willingness to motivate and manage a team and be driven to succeed Exceptional organisational skills Exceptional communication skills Resilient, thorough and accurate when completing a task with strong attention to detail and strong organizational skills. Honest with high levels of integrity Flexible, self-motivated and be able to work under their own initiative, as well as being able to work under pressure to achieve tight deadlines Problem solving skills Working for Cordwallis is not just about the job - it’s about you too. This is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, holiday loyalty scheme, cycle to work and the opportunity to develop your career up-to director level if that’s your ambition.Cordwallis is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; RESPECT, EXCELLENCE (People, teams, development), INTEGRITY (open, transparent, supportive) and FUN in terms of recognition for performing above and beyond and celebrate success in all we do.If you feel you have the skills and expertise for this challenging role then please apply today. Please be aware we can only accept applications from UK based applicants.REF-218140