You will be responsible for assisting with the provision of mental health support and
assessment for adults who are experiencing a mental health crisis under the guidance of a senior member of the Team.
The role will encompass attending a service user’s home with a senior clinician to help complete domiciliary mental health assessments. The Crisis Response Team also manages
calls to the 111 Option 2 service and you will be expected to receive calls made to this service under the supervision of qualified staff.
You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services; providing a 7-day a week, 24-hours a day service for 365 days a year. Shifts are currently 7am to 19.30pm and 7pm to 07.30 am.
In delivering your duties you are expected to display behaviours that are aligned with the Trust values and as required in accordance with the NHS Constitution at all times.
Core Clinical Functions
· Assist in the management and care of service users under supervision providing Telephone support to patients in crisis, taking referrals from other professionals and statutory bodies.
· Produce accurate and timely documentation / records on all clients in line with
· relevant codes and Trust policy
· Assist senior staff in the ongoing assessment and observation of service users and
· provide timely and appropriate feedback
· Assist in the risk assessment of the individual and of the potential hazards in the SU environment, then documenting and reviewing risk assessments
· Provide practical support to service users, carers
· Attend Team meetings i.e. referral / review / business as appropriate
· Report and document incidents as required
· Undertake physical health care checks of service users, document and report results
· Under supervision take part in assessing and reviewing care.
· Help create and provide resource information to service users and families
· Undertake crisis calls and documentation of these
Core Non-Clinical Functions
· Take part in service development and review
· Ensure the service meets the agreed performance / contractual targets and adheres to local and government initiatives
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
• Season Ticket Loans
• NHS discounts for staff
• Excellent Training facilities and opportunities
• Buying and Selling annual leave scheme
• The opportunity to work bank shifts and expand knowledge and experience in other areas
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
In addition to the above duties you will also be expected to perform the below key activities in line with your job role;
· Complete mandatory training in line with Trust policy and procedures
· To participate in the staff appraisal process and to undertake for any staff you manage
· To keep yourself updated on all matters relating to Trust policy
· To provide management supervision where appropriate
PROFESSIONAL DELIVERY FRAMEWORK
· In addition to core clinical and non-clinical support the following are additional key activities identified as being necessary to the role in the delivery of your normal day to day activities.
· Complete mandatory training in line with the Trust policy
· Receive annual appraisal
· Undertake training relevant to Band 4 AP competency framework
· Take all allocated annual leave
· Receive management supervision
· Attend seminars / conferences and other CPD events external / internal
· Attend regular key Trust-wide meetings / forums i.e. Professional nurse advisory committee, nurse forum, Link nurse forum (Infection control)
· Attend additional in-house developmental training, or support delivery of a number of mandatory training e.g. STORM, TASI, Infection Control, Safeguarding
· Be an Infection Control Link person (to support 1st level nurse)
This advert closes on Monday 24 Mar 2025