Purpose of Role
To diligently perform and maintain high standards of cleanliness as part of a team during term time as well as during holidays. The site is operational for 52 weeks per annum.
To develop and encourage teamwork.
To monitor and control where necessary the consumption of light equipment and materials.
To take responsibility and adhere to a safety culture.
Main Tasks and Responsibilities:
1. To ensure all cleaning tasks are completed to the onsite standards.
2. To cover general cleaning duties as required.
3. To ensure all cleaning team members are fully trained to carry out the required duties and that this training is recorded on their training record card.
4. To keep up to date with all personnel requirements.
5. To carry out tasks in accordance with instructions given by the Services Manager.
6. To maintain high standards of cleanliness, safety, and hygiene around the site.
7. To use the correct chemicals, materials, and equipment according to the task in line with COSHH data using the appropriate PPE.
8. To ensure equipment is properly maintained at all times and report any equipment malfunctions using the correct procedure.
9. To store equipment in a safe, clean manner after use.
10. To assist in the storing, issuing, and receiving of stock items, chemicals, etc.
11. To ensure cleaning cupboards/store rooms are kept clean, tidy, and secure.
12. To store all materials, chemicals, and equipment in locked cupboards.
13. To attend meetings and training sessions as required.
14. To report all defects of furnishing, equipment, etc. to your line manager.
15. To work alongside other departments where necessary and to carry out any other reasonable request as specified by the Services Manager.
16. To wear the correct uniform and PPE when required and adhere to the company dress code at all times, presenting yourself in a clean and tidy manner.
17. To report any safeguarding issues immediately.
18. To have full working knowledge of the areas in the building which are covered by Domestic services.
19. To be responsible on a rota system for the opening of the Campus, including main gates/doors and internal areas as specified to ensure Domestic Services Operatives gain access in a timely and efficient manner to their areas of work.
20. To be responsible for work allocation to the Domestic team in accordance with allocations issued by the Services Manager.
21. To ensure that housekeeping standards are laid down, trained to staff, logged on training record cards, and maintained.
22. To ensure that safety signage is used appropriately at all times, e.g., wet floor signs, and “warn” customers where possible.
23. To ensure a high standard of personal hygiene and appearance to comply with statutory and Charity/School regulations, wearing full uniform as specified.
24. To control cleaning stores/laundry areas to an acceptable level, ensuring rotation and safety in storage.
25. To collect stores as required from the relevant stores.
26. To control the issue and usage of cleaning materials/laundry products.
27. To carry out regular control checks to monitor housekeeping operatives’ performance and adherence to standards.
28. To complete the necessary checklists and any other required documentation.
29. To ensure strict supervision of all assets used in conjunction with the housekeeping service.
30. To liaise with the Domestic Services Operatives to identify training required to implement the standards to facilitate the running of the service and deliver training as required.
31. To be aware of the condition of the equipment, organize repairs/replacements as appropriate with the Services Manager, ensure that all equipment is in safe working order, checked regularly and serviced, and report any faults to management.
32. To maintain up-to-date knowledge of all chemicals in use and training in COSHH Regulations.
33. To comply with all Charity/School policies/procedures and site rules and regulations.
34. To comply with all Charity/School policies and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness, fire, and COSHH.
35. To cascade information from meetings back to the Housekeeping Operatives.
36. To deal with lost property, ensuring correct procedures are followed.
37. To participate in any necessary training and team meetings as required to complete job responsibilities to the Charity/School standards.
38. To communicate well and demonstrate a pleasant, polite, efficient, caring, and friendly service to customers and clients in all areas of the Campus.
39. To report any customer complaints or compliments and take some remedial action if at all possible.
40. To report immediately any incidents of accident, fire, theft, loss, damage, or other irregularities and take appropriate action.
41. To cover in other areas during periods of holidays and sickness when requested by the Services Manager.
42. To carry out other reasonable tasks as directed by management.
Health & Safety & Training:
1. To ensure awareness of individual responsibilities related to HSE and fire procedure.
2. To attend and complete all relevant training pertaining to the role, including manual handling and COSHH.
General:
1. This job description identifies the current main duties and responsibilities of the post, but as the role and nature of functions develop, these may change. A flexible approach is required in the undertaking of the duties of the post.
2. The job description will be subject to review in consultation with the post holder and changed accordingly.
3. Manage your annual leave requirements in conjunction with your Line Manager and colleagues to ensure no clashes occur. Holidays to be taken outside of non-term periods unless otherwise agreed by the Services Manager.
Job Types: Full-time, Permanent
Pay: £14.50-£16.50 per hour
Expected hours: 45 per week
Benefits:
* On-site parking
* Referral programme
* Sick pay
Schedule:
* Monday to Friday
Experience:
* Cleaning: 1 year (preferred)
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
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