We are seeking an experienced Practice Manager to lead our team at Lyngford Park Surgery.
Job summary
The Practice Manager plays a pivotal role in ensuring the effective, efficient, and safe day-to-day operations of the GP surgery. This role involves leading and coordinating the organisations administrative and operational functions to deliver high-quality care to patients while achieving financial sustainability and strategic goals.
Main duties of the job
The Practice Manager's mission is to lead and support the GP practice in delivering exceptional, patient-centred healthcare in a safe, efficient, and welcoming environment.
Through strong compassionate leadership, innovative thinking, and effective resource management, aim to empower staff, enhance operational efficiency, and drive sustainable growth.
Commitment to foster a culture of excellence, collaboration, and continuous improvement, ensuring the practice thrives both financially and strategically while meeting the evolving needs of our patients and community.
About us
Five doctor GMS practice supported by excellent multi-skilled nursing and admin teams (3 GP Partners, 2 Salaried GPs).
Dynamic, interactive, innovative and welcoming practice providing primary care to one of the more socially deprived areas of Taunton.
Purpose-built surgery with new purpose-built extension and free on-site parking.
Rated by Severn Deanery as an Excellent training practice.
Flexible working options.
Clinical pharmacy team to support our GPs.
Please contact our Practice Manager, Ann England at ann.england@nhs.net or on 01823 333355 for informal inquiries and visits. Application through NHS Jobs or by CV and covering letter to: ann.england@nhs.net. Closing date for applications 30 April 2025.
Job responsibilities
The Practice Manager shall be responsible for improving the practice's capability through the alignment of strategy, people, rewards, premises, IT, activity and management processes to ensure the efficient, effective and safe management of the Practice and its finances, and ensure the well-being of patients, doctors and staff, and the successful smooth running of the Practice.
To manage and coordinate all aspects of practice functionality, workforce and financial planning, motivating and managing staff, optimizing efficiency and financial performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. Through innovative ways of working, lead the team in Quality & Continuous Improvement, Confidentiality, Collaborative Working, Service Delivery, Learning and Development and ensure the practice complies with CQC regulations.
To provide good quality, up to date primary care services delivered in a clean, suitably equipped and safe environment.
To support patients to proactively manage long-term conditions, from birth through to the end of life.
To provide all patients with good access to our team and appropriate access to other NHS services.
To be welcoming and helpful and to treat all patients with respect and dignity.
To encourage & support patients in developing good quality services through the patient participation group and patient feedback.
To follow principles of good employment practice.
The following are the core responsibilities of the practice manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.
Please see full job description.
Person Specification
* Good standard of education with excellent literacy and numeracy skills
* Experience of working with the general public
* Experience of managing accounting procedures including budget and cash flow forecasting
* Experience of working in a health care setting
* Experience of managing large multidisciplinary teams
* Experience of performance management, including appraisal writing, staff development and disciplinary procedures
* Experience of successfully developing and implementing projects
* Experience of workforce planning, forecasting and development
* Ability to exploit and negotiate opportunities to enhance service delivery
* Excellent communication skills (written, oral and presenting)
* Excellent leadership skills
* Strategic thinker and negotiator
* Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
* Effective time management (Planning & Organising)
* Ability to network and build relationships
* Proven problem solving & analytical skills
* Ability to develop, implement and embed policy and procedure
* Ability to motivate and train staff
* Polite and confident
* Flexible and cooperative
* Excellent interpersonal skills
* Motivated and proactive
* Ability to use initiative and judgement
* Forward thinker with a solutions focused approach
* High levels of integrity and loyalty
* Sensitive and empathetic in distressing situations
* Ability to work under pressure
* Confident, assertive and resilient
* Ability to drive and deliver change effectively
* Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
* Flexibility to work outside of core office hours
* Maintains confidentiality at all times
* Full UK driving licence
* All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the practice.
* Educated to degree level in healthcare or business
* Leadership and / or Management Qualification
* AMSPAR Qualification
* NHS / Primary Care General Practice experience
* Relevant health and safety experience
* Experience of chairing meetings, producing agendas and minutes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr