This growing telecom company is seeking an experienced Senior Credit Controller. You will work alongside 8 Billing team members and be responsible for the entire business-to-business credit control process, which includes:
1. Ensuring efficient and appropriate credit control and management controls are in place.
2. Managing the credit control process for multiple brands with different criteria.
3. Identifying improvements within the debt collection process.
4. Posting and allocating customer payments, processing credit card payments, and issuing manual credits.
5. Managing the monthly direct debit collections as well as the direct debit bounces.
6. Producing client statements, sending reminders, and following the credit control process progressing to LBA.
7. Working from a specialist telecommunications billing platform as well as a new credit control software.
8. Ensuring the invoicing process is followed through.
9. Contacting clients by telephone, email, and post.
10. Managing more difficult accounts with a hands-on approach and achieving settlements and ongoing adherence to contractual terms by setting up negotiation processes to deal with disputes.
11. Managing write-offs, bad debt provisions, and setting up payment plans.
12. Monthly credit control reporting, ensuring the risk of bad debt is minimized.
13. Reviewing and reporting on aged debtors.
14. Providing monthly reports to senior management on the current status of the ledger.
15. Managing ad hoc credit control and AR related information requests.
16. Complete responsibility and accountability for all credit control and AR matters.
To apply for the role, you will have:
1. At least 2 years’ previous experience of end-to-end credit control and accounts receivable processes.
2. Experience of credit control of businesses rather than individuals.
3. Experience and understanding of legal procedures.
4. Strong written and verbal communication skills especially during difficult customer negotiations.
5. Ability to work under pressure.
6. Ability to multitask and prioritize workload.
7. Able to work independently and proactively in an efficient manner.
8. Uphold confidentiality and private matters.
9. Excellent IT skills, specifically Microsoft Excel, Outlook, and Word.
What’s on offer:
1. Early work finish on a Friday.
2. Extensive career progression.
3. After probation, you will be entitled to private healthcare, heavy discounts on mobile phones and products.
4. A variety of options on holiday entitlement.
5. The option to work from home on a Friday after probationary period, but please note this role is office-based in Stamford Hill.
Job Info
Job Title: Senior Credit Controller
Company: CV-Library
Location:
Posted:
Closes:
Sector:
Contract: Permanent
Hours: Full Time
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