Due to expansion, we are seeking a Senior Care Assistant who will be responsible for building strong relationships with staff, clients and their families. By understanding what matters to them, you’ll strive to help our clients live as independently as possible.
Your values will be similar to Nest values. You will take pride in developing those around you and will be confident enough to ask for guidance when you need it. Overall, you will want to be seen as a role model to your colleagues and a dependable pillar of support to the Registered Care Manager and Care Coordinator.
This is a full-time role – time will be split between the field and the office.
Key Responsibilities
• First and foremost, provide cover for uncovered visits / emergencies on rota.
• Management of all client field compliance, including (but not limited to) risk assessments, equipment checks, client information, medication.
• Team Leader of Staff Team
o Become the first point of contact for the staff team offering support, advice and raise issues with management team.
o Assist management team with leading, managing and supporting a care team to ensure a high quality of care is provided across the service.
o Manage staff compliance, including (but not limited to) risk assessments, Inductions, competency checks, spot checks, supervisions & training.
o Perform the role of being the integral link between the field operations and office administration.
o Be able to spot training needs, gaps in team’s knowledge, assess and implement solutions.
• Assist the management team with operations and quality control processes.
• Be familiar with Nest Policies and Procedures.
• Respond to onsite emergencies.
• Partake in the out of hours / on call duties.
• Other tasks as may be required day to day.
Key Qualities:
• 2+ years experience gained in a caring environment.
• Excellent communication and organisational skills
• Compassion and empathy with clients and staff team.
• The ability to maintain client and colleague confidentiality.
• Full UK driving licence, full access to own car and business insurance.
• Flexibility with working hours, plus ability to adapt to flexibility and last-minute changes in the day.
• QCF Qualification Level 3 in Health and Social Care preferred.
• Proficient IT skills – OneTouch Care System, Word, Excel, PowerPoint.
We do not offer Sponsorship