Get AI-powered advice on this job and more exclusive features.
Kickstart Your Career in Customer Success! | Associate Customer Success Manager | UK
Are you a recent graduate or someone looking to launch an exciting new career in customer success, tech, and project management? Do you love working with people, solving problems, and learning new skills? If so, this could be the perfect role for you!
Why Join Us?
At CriticalArc, we’re transforming safety, security, and emergency management with our award-winning SafeZone platform. Our solutions are already used by leading UK universities, the NHS, corporate clients, and remote workers, helping them stay safe wherever they are. This is not just a job—it’s a chance to develop a diverse skill set in a fast-growing company. You’ll gain hands-on experience in customer success, IT, project management, and communication, with opportunities for career progression, training, and international travel.
What You’ll Do:
1. Work closely with clients from onboarding to implementation to help them get as much value as possible from our solution
2. Provide training to users and ensure they get the best out of our platform
3. Collaborate with sales, marketing, and technical teams
4. Manage projects and build strong customer relationships
5. Travel to client sites across the UK and potentially overseas
What We Offer:
1. A structured training and development programme to build your skills
2. A supportive team that encourages growth and new ideas
3. The opportunity to work with cutting-edge technology in a fast-growing industry
4. Travel opportunities across the UK and internationally
5. Career progression in a growing company with plenty of opportunities to advance
6. A varied and dynamic role—no two days are the same!
Who Should Apply?
1. Recent graduates or career changers excited about tech and customer success
2. Confident communicators who enjoy working with people
3. Problem-solvers with an analytical mindset
4. Highly organised and proactive individuals who can manage multiple projects
5. Tech-savvy candidates (or those willing to learn!)
Requirements:
A full UK driving licence and access to a car (you’ll need to travel to client sites)
Location: Wolverhampton, UK (office-based for at least two days per week for the first two months with potential for remote working and travel)
Type: Full-time
This is your opportunity to kickstart a rewarding career with mentorship, training, and real-world impact.
Interested? Apply today or tag someone who might be a great fit!
Seniority level
Entry level
Employment type
Full-time
Industries
Software Development
#J-18808-Ljbffr