Credit controller

Robert Half is representing a well-established, respected group business based in Luton to find an experienced Credit Controller. This is an excellent opportunity for an individual who has a proven track record in managing complex ledgers and can effectively present financial information to key stakeholders. If you thrive in a dynamic and collaborative environment and have a strong background in credit control, we want to hear from you.

Key Responsibilities:
1. Portfolio Management: Take full ownership of a portfolio of high-value key and regional customers, managing the full collections cycle, including payment plans, stop supplies, dispute management, and ensuring customer accounts are fully reconciled.
2. Stakeholder Interaction: Actively engage in regular team meetings to ensure the smooth running of credit control operations.
3. Dispute Management: Work cross-functionally with teams and Regional Managers to ensure that invoice disputes are proactively recorded and resolved in a timely manner.
4. Point of Contact: Serve as the direct point of contact for key and customers, providing them with support and assistance when necessary.
5. Team Collaboration: Foster effective teamwork between the credit control team and other cross-functional departments to streamline processes and ensure customer satisfaction.
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