Are you a natural leader with a passion for traditional Scottish baked goods? We're looking for an experienced and dynamic Manager to take the reins of our bustling Scottish bakery. In this role, you'll lead a dedicated team, oversee daily operations, and ensure our customers receive the warm, friendly service we're known for. If you're ready to bring your management skills to a beloved Scottish bakery, we'd love to hear from you!
What
Retail Branch Manager
Where
Dunfermline, Pilmuir Street
Hours
39 hours, 5 days over 7
Pay
£15.06 per hour, Weekly Pay (£30,500 per year)
What You’ll Do
Your main priority will be to successfully manage the running operations of your shop and everything that this entails, including:
* Leading by example and encouraging your team to achieve sales targets whilst providing our customers with excellent customer service and a great shopping experience every time.
* Managing your team, including staff reviews, monitoring and maximising performance.
* Recognising potential ‘talent’ in your team and discussing their progression with them and your manager, and supporting their development.
* Completing compliance tasks to ensure that the shop is running diligently.
* Mucking in – all our managers are hands on, when they’re not completing paperwork or cooking, they’re jumping on the till and helping their team with the lunch-time rush or grabbing a brush and sweeping the floor.
* Morning, afternoon and late afternoon shifts are shared amongst management on a rota basis.
* Our managers handle cash every day and order the shop’s stock to ensure optimum availability for our customers.
So it's a busy hands-on, customer-focused role!
What You’ll Need
Previous retail management experience is a must. The right attitude, work ethic, and nature is key to delivering the “Stephen’s feeling” in your shop.
Are you…
* A team player? We believe that teamwork makes the dream work and is essential to ensure the smooth operations within our shops.
* Someone that loves the hustle and bustle of a busy shop?
* Someone who can use their initiative and overcome challenges?
* A people-person? Someone who has a naturally good rapport with people?
* Someone who can confidently lead a team?
* Someone that provides consistently great customer service and knows what it takes to achieve this?
* Someone who is organised and can prioritise workloads?
* Someone who is confident in delegating tasks and giving and receiving feedback?
* Someone who is the kind of person who sticks around through thick and thin.
Full training will be provided.
What You’ll Receive
We love our people as much as we love our bridies! So to thank them for all of their hard work, we offer an attractive benefits package:
* Competitive Salary: £15.06 per hour (gross annual earnings of £30,541) paid weekly.
* Bonus scheme with potential earnings of £1,800.
* Lunch is on us! We offer free baked products to our teams on shift and a further 20% off our products across all of our shops.
* Presents for our team at special moments (Christmas, Length of Service & Weddings).
* Know someone great? Our staff referral scheme offers the potential to earn £150 each!
* Discounts at over 1,000 high street and online retailers.
* Free Counselling for mental health, money, legal or work matters.
* Career development opportunities.
About us
Stephens Bakery is a 4th generation family business that is over 150 years in the baking. We are a company that has never shied away from innovation. We now have 15 retail shops and numerous convenience partnerships.
The Next Steps
Like what you hear? Apply below and if your application is successful, you will be contacted for a casual telephone interview. The next step would be an in-person interview and finally, a paid work trial.
On average, the hiring process takes around 2 weeks; however, this is flexible to accommodate for notice periods.
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