Medical Education Administrator – General Practice, Band 4
Gloucestershire Hospitals NHS Foundation Trust
Medical Education Administrator - General Practice, Band 4 (22.5 hours a week)
To provide a comprehensive and robust administrative service to the GP Associate Postgraduate Dean (APO), GP Training Programme Directors (TPD) and GP Training Programme Manager. To supervise, monitor and co-ordinate the administrative service required to deliver the GP Training Programme for all Gloucestershire General Practitioner Post-Graduate Doctors in Training (GP Resident Doctors) in Primary and Secondary Care Posts.
In order to deliver the above, an understanding of/or the enthusiasm to understand, Post-Graduate Medical Education, both Locally and Nationally.
Additional working pattern details: Monday, Wednesday and Thursday.
The proposed interview date is 30th January.
Main duties of the job
The post holder will work with the GPST Training Programme Co-ordinator, the Gloucestershire GPST Training Programme TPDs to enhance, formulate and deliver the programme.
To work using judgement and accurate information resources within relevant GHNHSFT, HEE-SW Policies and Procedures and, where appropriate, exhibiting speed, flexibility and good communication to present innovative improvements to current practice within the Medical and PGME Department.
The post holder is responsible for the GP Specialist Training Programme; this will involve meeting with the TPDs and sharing organisational expertise to coordinate, and finalise the Training Programme. This Programme will include Workshops, Two-Day Courses, Team Away-Days and Lectures.
Work with the GP Training Manager and TPDs, in a professional manner to deliver a high standard of service for the planning and co-ordination of the GP Resident Doctor Teaching Programme.
Must have a proven track record of working without direct supervision as an autonomous practitioner, being responsible for delivering agreed personal objectives and those of the PGME/HEE/GP Resident Doctor team.
About us
The department of Post-Graduate Medical Education is committed to supporting the education and development of Doctors in Training, Staff Grade and Associate Specialists (SAS) as well as Consultants throughout their career.
We are part of Health Education South West - Severn and work closely with them to deliver important healthcare priorities and assist them in monitoring our progress.
We strive to ensure all doctors in Gloucestershire Hospitals NHS Foundation Trust have a high-quality induction to the Trust and department, experience good educational and clinical supervision which facilitates their learning in a safe environment.
We support and organise a wide range of clinical and educational skill development courses from Training the Trainers and Professional and Generic Skills to Simulation Training, Medical Grand Rounds and much more.
The departmental culture is open, friendly and supportive of all doctors and we are happy to address any queries regarding education and training.
Job responsibilities
Knowledge, Skills and Experience Required:
* Extensive secretarial and administrative experience with a comprehensive knowledge and understanding of the GP Specialist Training Programme and allocation of Monies and Trainees.
* Advanced level competence in Microsoft Office (Word, Excel, Access, Power Point and Outlook) with the ability to demonstrate proficient and accurate use of all packages.
* A knowledge of the structure of training for PG Resident Doctors within Hospital and General Practice Training Posts, leading to Qualified GPs.
* Ability to operate with independent judgement and initiative.
* Excellent communication skills, with the proficiency to liaise with internal and external stakeholders using persuasion and negotiation skills where necessary.
* Responsive to change and able to review, adapt and improve working practices and procedures as required.
* Ability to manage, prioritise and organise own workload with variable and unpredictable demands whilst under pressure from PGME/other sources.
* To be able to work to strict deadlines and able to switch tasks readily and frequently without loss of concentration.
* Self-motivated with a pro-active approach and able to work without direct supervision.
* Delivering on our own Trusts and NHSEs Health and Well-Being Agenda, the Post-Holder to be a Mental Health First-Aider, kind, trustworthy and can exhibit the personal quality of sharing one's own time to support others unconditionally.
* Previous significant experience within the NHS in an Acute District General Hospital (DGH), ideally within Medical Education, exhibiting a good broad-based knowledge of developments and priorities in Medical Education, both for GHNHSFT and NHSE.
Key Result Areas:
* Working closely with the SoPC, Associate Dean, TPDs and GP Training Manager to manage the mechanisms for GP Resident Doctor specialist training and GP education, ensuring these are robust and fit for purpose.
* Providing an efficient and effective administrative service to the APD, the TPDs, GGPET Committee, Deputy/Medical Education Manager and GP Training Manager.
* Collating and providing data, reports and information as requested, and to be able to meet deadlines. Working closely with the GPC Co-ordinator to ensure the AD and GP Education Team are kept up to date about issues relating to the GPSTs, and their Training Programme.
* Monitoring GP Resident Doctor training attendance and advising trainees if falling short of percentage attendance target. Bringing to the attention, using discretion and confidentiality to the APD/TPD and GP Programme Manager, any concerns relating to their attendance, which highlights potential trainees in need of support (TINS).
* Entering data relating to GP Resident Doctors using relevant IT systems including Departmental and External Electronic Databases for GP STs ensuring data is accurate and up to date and available for current reporting purposes.
* Responsible for planning Annual Teaching Programme and events to enable the TPDs to deliver curriculum-based teaching across 3 years of training, monitoring and adjusting as required. Liaise with speakers and other education providers to ensure the smooth running of each training session.
* Planning and organise conferences and workshops for GPs and GP PGDiTs, including the AGM. Liaising with Calder HM Government Agency to book external venues for TP Trainee event and APD/TPD Conference ensuring Best Price Policy.
* Attending TPD monthly planning meetings by contributing and suggesting changes and improvements to the delivery of GP Resident Doctors Training Programmes.
* Manage trainee survey requirements to enable effective feedback and to quality assure GP training, including analysis of results, monitoring responses and providing access. Using analysis of relevant data to produce reports for NHSE-SW.
* Manage Nomination Process for Annual Trainee Awards Scheme.
* Ensure the provision of expert, helpful and informative service to GP Resident Doctors, GPs and Practice Managers this relates to the Education Training Programme for Trainees continuing professional development for GPs whilst also negotiating in respect of Practice Inspections.
* Attention Regional and Local Conferences, Meetings and Events as required, fully participating in discussions and developments to enhance success of Patch and Regional GP Resident Doctors Training.
* This role requires the need to exhibit consistently, highly developed communication skills, in the virtual, face-to-face and digital forums, whilst also holding the ability to continually demonstrate confident interpersonal and negotiating skills.
* The Post-Holder will demonstrate a professional attitude at all times, and across all levels of Internal/External Stakeholders, exhibiting excellent written and verbal communication skills.
* Adhere to high standards of professionalism and confidentiality to communicate information regarding trainee/trainer/staff issues in a timely, effective and governance manner. This may at times be distressing.
* Advanced knowledge of Microsoft Office applications.
* Ability to make sound judgements and interpretations on the integrity and reliability of highly complex internal/external data.
* To be committed to the direct delivery of the Post-Graduate Medical Education Service within GHNHSFT, whilst adhering to compliance with the Local Development Agreement issued by HEE.
Person Specification
Qualifications
* Professional Management qualification or extensive Medical Education experience.
* Further specialist knowledge acquired through study or management.
* Continuing Ongoing CPD/Resident Doctors knowledge/awareness.
Experience
* Substantial experience of successfully working within an NHS provider organisation.
* Experience of working in a blended external/internal Stakeholder Team.
* Experience of developing solutions to meet education needs and implementing change.
* Experience of working collaboratively within a wide range of Local and National Stakeholders.
* Experience of budget management and procurement.
* Responsible for the management/delivery/minute-taking of Board Minutes at Senior Level.
Knowledge, Skills, Abilities
* Knowledge/Awareness of Post-Graduate Resident Doctors for General Practitioners.
* Previous significant experience within the NHS in an Acute DGH.
* Personally resilient and able to manage complexity and work in an ambiguous or changing environment.
* Able to work as an autonomous practitioner.
* Excellent presentational & highly developed communication and negotiation skills.
* Able to prioritise and monitor workloads.
* Ability to lead, manage and motivate all staff within sphere of responsibility.
* Knowledge of GMC Standards.
* Demonstratable Self-Judgement to deal with Training/Rotational Contracts.
* Able to assess and manage health and well-being - Mental Health First-Aider.
* Lead on the development, implementation, monitoring and evaluation of policies/protocols/guidelines relevant to area of practice.
Qualities
* High performing and achieving ethos.
* Enthusiastic, creative and flexible.
* Team focused - demonstrating equality and diversity.
* Reliable, Adaptable and Dependable.
* Leads and manages with compassion and self-awareness.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Gloucestershire Hospitals NHS Foundation Trust
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