What’s in it for you
?
Besides the fantastic opportunity to show your talent and develop as a key member of the Management team? Take a look at some of the perks on offer:
1. Live-in provided
2. Meals on duty
3. Employee discounts including on food, drink and spa treatments across the group
4. On-site parking
5. Uniform provided
6. Wage stream
7. Access to the Employee Assistance Programme through hospitality in Action
Package
Salary from £30,000 depending on experience
Why choose our Client?
Our client is only a 10 minutes drive from the centre of inverness with free parking and offers an award-winning restaurant serving the finest meats plus freshest fish, and warm cosy accommodation which are particularly popular with couples.
What’s involved?
As Front Office Manager you will be responsible for managing the daily operations of the front office department including reservations, whilst ensuring all staff are aware of hotel procedures, regulations and provide a high level of customer service at all times. You will provide maximum support to the team including making sure all rotas are arranged in accordance to business levels and undertake duty management shifts as and when necessary.
Prior experience as an Assistant Front Office Manager or Reception Manager who is looking for their first HOD role is desired and ideally from 4 or 5star Hospitality background. Exceptional customer service skills, with proven experience of leadership, mentoring and passion for their teams development is essential. Also through knowledge of either Rezlynx or Opera would be advantageous whilst a proven understanding of room revenue, and credit reports.