The Group IT Manager is responsible for overseeing and managing the Groups IT infrastructure across multiple UK sites. This includes ensuring the robustness and efficiency of infrastructure, cyber security, networking, IT supplier management, and providing hands-on IT support. The role also involves close collaboration with the business systems team to ensure seamless service delivery. Group IT Manager Colchester Monday – Friday Hybrid Competitive Salary, Bonus, Healthcare, 25 days holiday Key Responsibilities Infrastructure Management Responsible for the daily operations of the groups network and server infrastructure, ensuring optimal performance and reliability. Align IT infrastructure with current and future business requirements and goals. Plan and implement system upgrades, maintenance, and expansions to support groups growth.Cyber Security Develop and implement comprehensive cyber security strategies to safeguard the groups data and systems. Monitor and respond to security incidents, conducting thorough investigations and implementing corrective actions. Ensure compliance with relevant data protection regulations and industry standards. Maintain the cyber risk register, highlighting risks and solution when & where required.Networking Manage the design, implementation, and maintenance of the group’s network infrastructure. Ensure network connectivity across all sites to support communication and data sharing. Troubleshoot network issues and optimise performance to meet business needs.IT Supplier Management Establish and maintain relationships with IT suppliers and service providers. Work with the supply chain team in the negotiation of contracts and service level agreements to ensure cost-effective and high-quality service delivery. Monitor supplier performance and address any issues to maintain service standards.IT Support Provide hands-on IT support to staff across all sites, addressing hardware, software, and network issues promptly. Develop and manage an IT support team, setting performance standards and providing training as needed. Implement and manage the service desk system to track and resolve support requests efficiently. Providing monthly reports on the internally agreed OLA’s & highlighting trending