IT Administrator - Knottingley
£25,000 to £26,500 per annum
As a growing organisation and due to promotion within the organisation, we are now looking to fill the role of IT Administrator on a full time basis to support the wider IT Department, with responsibility of supporting the effective and efficient functioning of the IT process throughout the organisation.
Real Life Options are a non for profit Charity who have a personal centred support approach helping and assisting people to live a fulfilled life.
As the IT Administrator, you will be responsible for:
Maintain accurate records of IT assets
Keep IT master data up to date e.g. distribution lists, security groups
Provision of routine IT reports
Providing advice and guidance on day to day IT related issues on request
Monitor adherence across the organisation of documented IT Policies and Procedures
Perform the building of company Android devices (mobiles/tablets) to the current standards
Managing mobile phone and landline phone related issues
Administer roll outs of new assets in accordance with the programme
Ensure that the approval matrix is appropriate and up to date
Escalating support issues with key suppliers
Raise any issue to line manager
Person Specification:
Excellent Communication ability – Essential
Ability to record details accurately – Essential
Outstanding organisational and time management skills - Essential
Ability to work under pressure and remain focussed on key tasks - Essential
Excellent organisational, communication and interpersonal skills – Essential
Work on own initiative and be self-motivated – Essential
Experience:
Experience of working in a large organisation and working in a complex environment – Desirable
Skills, Knowledge, and Aptitudes:
Good all-round knowledge of Microsoft Office products – Essential
Excellent diagnostic skills – Essential
Excellent Communication ability – Essential
Ability to record details accurately – Essential
Outstanding organisational and time management skills – Essential
Ability to work under pressure and remain focussed on key tasks – Essential
Excellent organisational, communication and interpersonal skills – Essential
Work on own initiative and be self-motivated – Essential
Qualifications:
5 GCSE’s grade (A-C) or equivalent including English & Maths – Essential
Educated to A-Level or B-Tec level – Essential
A DBS will be required for this role.
Benefits and Rewards
At Real Life Options we treat our people with the same respect, care, and consideration that we show to the people we support. Not only do we provide competitive rates of pay, a great place to work and great job satisfaction, our additional benefits include:
A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
Flexible working (hybrid working after probation)
An employer contributory pension scheme
Accredited training giving you the knowledge and skills to deliver a first-rate job
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
£10,000 Life cover
Refer a Friend Incentive (terms and conditions apply)
A financial wellbeing scheme
Vivup - A reward gateway with access to discounted goods and services
Healthshield cash plan
Recognition Initiatives
Free parking
Cycle to work scheme
Holiday purchase scheme
We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are:
Respect – Honesty – Responsibility – Excellence
IND123
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Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .