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Sector: Data Science | Contract Type: Permanent | Hours: Full Time
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
We're looking for UX Writer to join our growing Design team.
What you'll be working on:
* Enhance user experience through the power of words by creating content that informs and delights users.
* Inspire, shape and inform the design and content decisions we make to deliver exceptional user-centric products.
* Be an integral member of the dunnhumby design team, working closely with Designers, UX Researchers, Product Managers, Engineers and stakeholders.
* Optimise copy based on data-driven insights, user feedback and best practice.
* Collaborate throughout all stages of the product design and development process.
* Write, review and localise content for the dunnhumby product portfolio.
Key accountabilities:
* Contribute to the development and refinement of content style guides and best practices.
* Implement and maintain a consistent tone of voice in all user-facing products and communications.
* Participate in user testing and feedback loops.
* Liaise with the Content Manager to understand content development requirements.
* Edit, proof-read, and rewrite existing content.
* Write, curate, maintain, and optimise product help content.
* Contribute to the definition of in-product nomenclature and terminology.
* Collaborate with Brand and Product Design teams to create and maintain product content guidelines.
* Participate in user research activities.
* Follow translation processes and work with our translation agency.
* Work across different product squads to develop new features.
* Align content with accessibility guidelines.
* Stay up to date on industry trends and emerging practices in UX writing.
What we expect from you:
Essential:
* A degree qualification in a relevant subject.
* Professional writing experience.
* Excellent writing and editing skills.
* Experience writing content for digital products.
* Proven ability to collaborate successfully with cross-functional partners.
* Ability to work independently in a fast-paced environment.
* Excellent communication and collaboration skills.
Nice to have:
* Experience of user research and usability testing.
* Expertise in UX and UI design.
* Experience handling iterative design throughout an agile development process.
What you can expect from us:
We offer a comprehensive rewards package and personal flexibility. You'll benefit from an investment in cutting-edge technology and a culture that promotes diversity and inclusion.
Our approach to Flexible Working:
At dunnhumby, we value and respect difference and are committed to building an inclusive culture.
Diversity and Inclusion:
We are committed to embedding real change through our diversity and inclusion strategy.
Our Values:
* Passion
* Courage
Our values are the force that drive us each day and create our unique culture.
BENEFITS AT DUNNHUMBY:
List of all the benefits that dunnhumby offers their employees. Benefits may vary depending on role, location and length of service.
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