Water Country Retail Lead page is loaded
Water Country Retail Lead
Apply locations Water Country, 2300 Lafayette Road, Portsmouth, NH 03801, United States of America posted on Posted 3 Days Ago job requisition id JR105306
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
We are currently looking for a:
Water Country Retail Lead
Roles & Responsibilities:
The Retail Lead is responsible for managing operations of one or more retail locations including training, accountability, visual merchandising, inventory controls, cashier duties and quality controls.
Supervisory Duties:
* Assist with the daily supervision of the Retail team and any other assigned departments
* Lead by example, attitude, and as a representation of Water Country’s core values
* Act as an approachable mentor and coach to all assigned team members
* Become knowledgeable of performing the essential duties of all retail positions and backfill these positions when needed
* Assist with onboarding and training team members on how to safely and successfully perform their jobs
* Ensure that all required meal and other breaks are being given in accordance with NH law
* Ensure daily sign-in sheets are completed and submitted each day
* Assist with team scheduling and timekeeping activities
Departmental Duties:
* Welcome and greet all guests as they enter retail locations
* Perform opening and closing procedures of assigned unit(s) including daily cleanup.
* Manage inventory levels by completing daily stocking of all gift shops, checking orders, and moving inventory from other shops
* Ensure a variety of items are available for guests to purchase and that store shelves are fully stocked
* Proactively communicate inventory needs to Retail Manager before items are sold out
* Collaborate with Retail Manager to merchandise stores and improve product sales
* Ensure employees are adhering to departmental and company policies (theft of merchandise/counterfeit training/etc.)
* Monitor cashier activities to ensure continuous accuracy and compliance with POS procedures.
* Ensure merchandise and retail supplies are well stocked and organized
* Maximize unit visual merchandising standards.
* Maintain cleanliness of store areas including exteriors.
* Manage inventory, focusing on stock par levels, shrink and waste controls.
* Be on alert for possible theft
* Report maintenance or safety concerns to a supervisor or manager in a timely manner
* All other duties assigned by leadership
Education & Experience:
* No education required
* 1+ years of previous retail, point of sale, and/or supervisor experience is desired.
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
* Must be at least 16 years of age to comply with NH Child Labor Laws
* Ability to work flexible schedule, including evenings, weekends, and holidays
* Must have reliable transportation to and from your scheduled shift
* Ability to comply with all uniform policies
* Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
* Ability to positively engage with guests to promote sales and customer satisfaction
* Previous experience with Point of Sale (POS) technology and PCI compliance a plus
* Ability to follow direction, multi-task, and work as part of a team as well as independently
Physical Requirements:
* Ability to stand, walk, and remain on feet for majority of the workday
* Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
* Ability to use a step ladder in a safe and proper manner
* Ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more
Working Conditions:
* This role will be based in our retail location in the park, with exposure to both indoor and outdoor environments
* Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, and other weather conditions
* Some exposure to dust and chemical cleaning agents
* Subject to frequent interruptions and requests that may require reprioritization of activities
Team member benefits:
Working at Water Country is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Water Country employee, you can be the smiling face that makes a great first impression for incoming guests, a lifeguard who soaks up the sun while keeping guests safe, or a maintenance technician that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Palace Perks & Benefits:
* Flexible schedule
* Ability to cross-train and learn unique skills across various departments
* Free admission to Water Country and all Palace Entertainment parks on your days off
* Invitations to exclusive company-sponsored employee events throughout the season
We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Water Country. Apply today!
Do not miss the chance to spark your career now!
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