Strive Recruitment is a UK-wide specialist in Supply Chain & Logistics management.
We are working with a leading FMCG distributor to find a Customer Service Advisor for their site in Suffolk.
About the Role
This is a full-time opportunity offering a salary of £25,740 + benefits.
The ideal candidate will be responsible for providing exceptional customer service, responding to queries and resolving issues in a timely manner.
Responsibilities
* Respond to customer inquiries via phone, email, or post
* Resolve customer complaints in a professional and courteous manner
* Update customer records accurately and efficiently
* Collaborate with internal teams to resolve complex customer issues
We are looking for an individual who is passionate about delivering excellent customer service, has excellent communication skills, and can work well under pressure.
What We Offer
We offer a competitive salary of £25,740 + benefits, along with opportunities for career growth and development.