Job Description
Intro - We are thrilled to offer an exciting opportunity for a Workforce Consultant to join the team at 18 Week Support!
About the Role: Working as a Workforce Consultant you will be responsible for assessing staffing requirements for the services they manage and ensuring that a well-coordinated workforce is in place for each of the services provided. The Workforce Consultant will work closely with the senior clinical staff to ensure that the service is safe, the staff are confirmed and are inducted to the sites that they are working in whilst ensuring that quality customer service is continually prioritised and improved. In addition, they will ensure that travel arrangements and accommodation is confirmed with the travel team.
Responsibilities as a Workforce Consultant include:
To coordinate and arrange clinical sessions across a range of specialties
To request and manage staff availability via phone conversations to ensure timely allocation of staff for clinic templates across key specialties
Work closely with Clinical Leads, Lead Nurses to ensure the delivery of safe services in relation to deployment of clinical staff
Work to improve customer service standards and ensure that those standards are maintained at all times
Regularly coordinate with the Clinical Recruitment and Compliance teams on booking newly appointed clinical staff into shifts in order to ensure a smooth onboarding process
To liaise with the Travel team for accommodation and travel requests from the clinical team are arranged
What we are looking for:
* A minimum of 1 year of scheduling/delivery or recruitment experience, preferably within Health, Education or Public Sector.
* Experience of working in a flexible working, fast paced and ever-changing environment.
* Ability to assess situations and take calculated decisions based on learning and experience, to achieve longer-term service improvements
* Experience of working towards critical deadlines and under pressure.
Salary and package: £26,000 -£30,000k depending on experience + bonus
18 Week Support offers a hybrid working model. You’ll enjoy the flexibility of working from our central London office a minimum of 3 days a week, which boasts a complimentary barista service, a fridge stocked with beverages, and plenty of fresh fruit for the health-conscious.
We also provide a range of fantastic benefits, including company incentive schemes, private health insurance, and much more.
This is a fantastic opportunity for a motivated individual to join a forward-thinking, transparent organisation and make a significant impact in the healthcare industry.