Job Description
Are you proactive, detail-oriented, and ready to contribute to a high-performing team?
Our client, a growing wealth management firm, is looking for an AML Operations Associate to join their Bath team. In this role, you will play a vital part in supporting advisers and clients by delivering top-quality services, focusing on verifying client identity and wealth sources, and collaborating across departments to optimise customer experiences.
Benefits:
* Private Healthcare
* 9% Pension Contribution Scheme
* Discretionary Bonus Scheme
Your Responsibilities:
* Process and prioritise daily tasks to uphold service quality, meeting KPIs and SLAs
* Conduct initial and ongoing due diligence for client onboarding
* Act as the primary contact for customers, advisers, and external parties, ensuring seamless communication
* Continuously seek improvements to enhance the customer journey and team efficiency
* Attend and actively participate in team meetings and contribute to knowledge-sharing and training
* Ensure adherence to risk and regulatory frameworks, escalating incidents as required
Your Skills:
* Experience in customer identity and wealth verification
* Strong interpersonal and communication skills with a professional phone manner
* Ability to work well under pressure, both independently and within a team setting
* Excellent attention to detail and a proactive approach to problem-solving
* Financial Services qualifications (e.g., IOC or CII) and knowledge of ISAs or SIPPs are beneficial
If you’re ready to join a dynamic and client-focused team, submit your CV today!