Matthew James Recruitment are seeking a dedicated and proactive Night Supervisor to oversee operations during the night shift. The ideal candidate will possess strong leadership skills and a commitment to maintaining high standards of service and efficiency. This role is essential for ensuring that our team operates smoothly and effectively while providing exceptional customer service.
18:30 -06:30 - 4 ON 4 OFF
Responsibilities
* Supervise and manage the night shift team, ensuring all tasks are completed efficiently and to a high standard.
* Communicate effectively with team members to provide guidance and support, fostering a positive work environment.
* Handle customer service inquiries and resolve any issues that may arise during the night shift.
* Maintain accurate records and reports using Microsoft Office applications, including Word and Excel.
* Drive operational improvements by identifying areas for enhancement within the teams performance.
* Ensure compliance with company policies and procedures while promoting safety standards throughout the workplace.
* Organise schedules and allocate resources effectively to meet operational demands.
Requirements
1. Proven experience in a supervisory role, preferably in a customer service or operational environment.
2. Strong organisational skills with the ability to manage multiple tasks simultaneousl...