We are currently recruiting for an Order processor to join our team at Uform. Reporting to the Customer Services Manager, the successful candidate will be responsible for ensuring the proactive and timely processing of orders received on a daily basis within a specified time frame. This is a pressurised role working to tight deadlines which requires high levels of speed and accuracy. Key Responsibilities: (not intended to be exclusive or exhaustive) Processing all orders received on a daily basis within a specified time frame. 100% accuracy to be aimed for at all times Meeting deadlines and cut off times to ensure orders are despatched when expected Escalating queries to relevant persons and departments so that they are closed out in a timely fashion and promise dates are not affected. Filing in an orderly fashion to enable easy retrieval and auditing. Offering solutions or alternatives to customers on orders, quotes and shortages where possible. Liaising and working closely with all other internal departments, communicating clearly any issues to ensure delivery of customer service excellence. Daily contact with Key Account Managers to facilitate ongoing account management. Daily usage of IT systems and procedures to ensure accuracy and making recommendations for continual improvement. Attending team briefs and meetings. Ensuring that communication and service levels are consistently of the highest order and sales targets are met. Any other duties as delegated by Management. What youll need to succeed: The ideal applicant should possess the following key attributes: Educated to GCSE standard (or equivalent) with a grade C in English and Maths. Excellent key board skills with high levels of speed and accuracy. Proven ability to manage hourly/daily deadlines. Strong ability for multi-tasking and good attention to detail in all tasks. Professional and customer-focused face to face and on the telephone. Good team player able to work in a pressurised environment. Good communication skills with the ability to work unsupervised, ability to problem solve and initiate change where needed. Be proficient in the use of Microsoft Office Word, Excel, PowerPoint. A working knowledge/experience in the use of Sales Logix and Sage is desirable. If you wish to apply for this role please forward your CV to Ruadhri O'Neill, at ruoneill. Alternatively you can request an application form which will be emailed to you for completion. Uform is an Equal Opportunities Employer Skills: Teamwork Communication Customer Skills