There has never been a better or more exciting time to be a part of the Rusacks. Do you enjoy being a part of a talented team? And creating empathic guest experiences? If you do, we'd love to meet you. We are looking to build our team ahead of an exciting summer here in St Andrews. Our goal is to create the greatest golf hotel experience in the world. The Role Greet guests as they arrive, focusing on personal recognition in a warm and authentic manner Parking and retrieving guest?vehicles?in an efficient and safe manner Sharing local insider knowledge and expertise to our guests Booking tickets or places to eat so our guests can enjoy the community Assists guests with carrying luggage and other items to?the room?if requested Receive and deliver mail and messages for the hotel and Guests Responsible for maintaining the cleanliness of the entrance to the hotel? Liaise with other departments to ensure that all our guest will receive personalised service Monitor's hotel security camera system Liaise and support with other departments where necessary Working shifts, weekends, and bank holidays What we are looking for from you Ability to communicate effectively verbally and in writing Good level of local knowledge Basic computer skills and keen to learn Previous hotel or customer-facing experience Natural ability to exceed expectations of guests Minimum 2 years within the Hotel Industry (desirable) Driving license (must be over 25 years of age for insurance The Perks Enrolment in pension from Day 1 for all eligible team members Meal on each shift in a dedicated team member restaurant Access to everyday discounts from high street retailers Discounted hotel room rates for you and your family (T&Cs apply) Refer a Friend Scheme – just by putting a good word in for a friend you could earn some extra cash Access to participating in healthcare plans and insurance plans – just in case Positive team working environment Monthly published schedules Tailor made bespoke uniform Equal Opportunities We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. We value diverse cultures, ideas, and people as part of our core DNA. Right to Work In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage. About us Marine & Lawn Hotels & Resorts is a collection of bespoke hotels in the world’s most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe, each of our properties offer unforgettable travel experiences inspired in the history and legacy of the once-in-a-lifetime destinations they call home. Here, we invite locals, neighbours, and international travellers alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service, storytelling, and adventure. For more information visit marineandlawn.com.