LEGOLAND Windsor Resort has an exciting new vacancy for a Food and Beverage Assistant Manager to work within the newly opened Clubhouse Restaurant in Woodland Village, part of the Hotel Food & Beverage Department.
We are ONE Team at LEGOLAND Windsor Resort, committed to delivering magic every day for our guests. Join us!
The Assistant Manager will co-lead the Clubhouse Restaurant, focusing on guest service, KPIs, and enhancing the guest experience. Responsibilities include supporting daily operations, implementing initiatives, and maintaining quality standards. The ideal candidate demonstrates a positive attitude, motivation, empowerment, and determination to succeed. You should think creatively, make quick decisions, and inspire your team.
Shift Opportunities:
Full-time, Fully Flexible, including weekends. Salary: £28,000 for a 5-out-of-7 days role.
A Typical Day:
* Assist in organizing and running food and beverage services, driving efficiency.
* Maintain equipment for smooth operations.
* Have in-depth knowledge of your unit, including operations, menu, allergens, and processes.
* Ensure high customer service standards and exceed KPIs.
* Manage guest complaints effectively.
* Assist with inventory management, stock counts, and procurement.
* Drive sales and control expenses.
* Adhere to Food Safety and Health & Safety regulations.
* Complete audits and paperwork on time.
* Support Food Safety and Health & Safety investigations.
* Recruit, train, and coach staff.
* Adhere to schedules and labor budgets.
Desirable Qualities:
* Proven customer service skills and passion to exceed targets.
* Experience in Food and Beverage industry and relevant certifications.
* Previous supervisory or team leadership experience.
* Attention to detail and initiative.
* Positive attitude and hands-on leadership style.
* Effective communication and reliability.
* Ability to handle challenges proactively.
* Desire to develop others through training and coaching.
* Knowledge of Risk Assessments and Safety protocols.
Benefits:
* Merlin Magic Pass (free theme park tickets).
* On-site discounts.
* Training and development opportunities.
* Free parking.
* Shopping discounts.
* Annual Leave increases with service.
* Employee Assistance Program and Mental Health support.
About Aramark:
At Aramark UK, we value diversity and inclusion. We are a Disability Confident employer, supporting applicants of all abilities. Our recruitment process is accessible, with accommodations available. For questions or accommodations, contact our recruitment team at [emailprotected]. Join us in creating a workplace where everyone can thrive.
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