Location: Newbury + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri
At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Join our Operations teams where we’re driven to make the most of our digital expertise and bring customer-obsessed solutions to our people. As the beating heart of Vodafone Technology, we push our networks and solutions to be at their best 24/7, 365 days a year.
What you’ll do
As a UK Cloud Operations Engineer, you will work in a small, dedicated team responsible for Network Function Virtualised Infrastructure. This includes the support of both the service and hardware of elements that make up this infrastructure, specialising in VMware, HPE, and Dell.
It will be your responsibility to maintain the domain infrastructure throughout its lifecycle to ensure services are delivered at the required level of availability and performance through proactive service assurance.
You will restore any part of the domain infrastructure to normal service in a timely, safe, and effective manner, as well as providing input to and assisting with the introduction of new services and changes to existing infrastructure.
In addition to having the appropriate technical abilities, you will need to be customer-obsessed with a courteous and professional approach to always provide a 1st class service to our customers.
Most of the work will be on a Business-as-usual basis working to strict Service Level Agreements, but you will be required to be a part of a 24/7 on-call rota, supporting the core network 365 days a year to provide the technical lead, input, and direction to fault situations.
Who you are
* Good knowledge of Mobile Networks
* Knowledge of Cloud, CAAS/IAAS technologies
* Working experience on VMware
* Working knowledge of Storage, SAN, Network IP and layer 2
* Experience working in a large, enterprise environment with problem solving, troubleshooting and analysis processes
* Good knowledge of automation solutions (Ansible, Git, Python)
Preferred (not mandatory) technical certifications:
* VCTA - VMware Certified Associate
* VCP - VMware Certified Professional
* VCAP - VMware Certified Advanced Professional
* CCNA - Cisco Certified Network Associate
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top-of-the-range learning and development tools and market-leading parental leave policies.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators' standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance.
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