Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Business Risk Analyst is a developing professional role which applies specialty area knowledge in monitoring, assessing, analysing and/or evaluating processes and data. The analyst role identifies policy gaps and formulates policies, interprets data and makes recommendations, researches and interprets factual information. They also identify inconsistencies in data or results, define business issues and formulate recommendations on policies, procedures or practices. What you’ll do Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training Review all updates to procedures with the analyst, team leads, and managers to identify any possible considerations that management and compliance should evaluate. Break down technical process flow charts and then translate the data into easy to follow step by step procedures to complete day-to -day activities Liaison with training on procedure updates to ensure items are incorporated into the training maternal for new and existing employees Identify opportunities for improving business processes through information systems and/or non-system driver changes. Assists in the preparation of proposals to develop new systems and/or operational changes Strive to resolve problems including organizational, procedural, technical, research and analysis. Develop process and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service; Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. What we’ll need from you Relevant experience in writing procedural documents, driving process improvements and experienced in executing change management concepts. Consistently demonstrates clear and concise written and verbal communication skills Proficient in Microsoft Office with an emphasis on MS Excel Self-motivated and detail oriented Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. gh the control processes. Job Family Group: Risk Management Job Family: Business Risk & Control Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities.