Service Administrator required in the Stoke area - This is a permanent position.
Your Shift Pattern:
* Monday to Friday,
* 40 hours per week
Your Pay PAYEPAYE
* £28,000-£32,000 Per AnnumAnnum (plus bonus)
Your job:
* Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.
* Identifying parts using manufacturer parts identification tools, & booking of parts to workshop job cards using the KerridgeKerridge DMSDMS system.
* Answering the telephone & dealing with customer enquiries.
* Dealing with customer enquiries on the Service Reception counter.
* Managing the team of technicians.
* Managing the shifts work load in accordance with customer expectations.
* Create an accurate hand-over data sheet for the following day's early service shift controller.
* Locking up the site, and setting the alarm system at the end of each shift
What we need from you:
* Excellent telephone manner
* Excellent organisational and administration skills
* Proactive approach to work
* Able to work to deadlines
* Problem solving skills
* Analytical skills including working with statistical and costing information
* Ability to work in a fast pace environment and multitask
* Work on own initiative and as a team player
Perm Benefits:
* Contribution pensions up to 8%
* Bonus
* 25 days holiday
* Full sick pay
* Full holiday pay
* Main dealer training and technical support
* Bonus Scheme
* Paid Overtime
* Increased holiday entitlement with length of service.
* Recruitment incentive awards.
* HealthcareHealthcare scheme.
* Cycle to work scheme.
* Career development within a worldwide company
* £1000 Bonus Employee Referral Scheme (subject to T's & C's)
At Silver Arrow, our priority is you. We strongly believe in getting to know you and understanding your needs in the hope of building a great working relationship.
Call our recruitment team today on 01925 815048
REF: PERM212
PERM212
INDPERM