Salary: Under 21: £8.60 per hour
21 and over: National Living Wage
Hours: Casual
Reporting to: Catering Supervisor
Location: Land of Oak and Iron Heritage Centre, Winlaton Mill, Gateshead
About us
Groundwork North East & Cumbria is a charity operating across our region to mobilise practical community action on poverty and the environment. The Land of Oak & Iron, hosted by Groundwork NE & Cumbria has delivered over £5 million investment in local communities, their natural, cultural and industrial heritage.
Completed in 2018, our Land of Oak & Iron Heritage Centre is set within the beautiful Derwent Valley with an abundance of natural woodland and rare wildlife. It covers a 177km2 area in the Derwent Valley, making it one of the North East’s most rewarding and exciting areas to explore. At the heart of the Land of Oak & Iron is our Heritage Centre, from here people enjoy a variety of events, creative workshops, guided walks & talks. You’ll find our Cafe located in the Heritage Centre, where our fresh seasonal ingredients and produce have been locally sourced wherever possible to showcase what our North East region has to offer.
About the role
An exciting opportunity has opened up for a Catering / Front of House Assistant to join our vibrant Land of Oak & Iron Team. Collaborating with a supportive brigade, you’ll play a pivotal role in the day-to-day operations of our catering services. Your responsibilities will include front-of-house duties, serving customers, crafting hot beverages, operating the till, and ensuring exceptional customer care. Maintaining consistently high standards of service, hygiene, and health & safety will also be a key focus.
This role demands a positive and adaptable mindset, coupled with the ability to thrive in a dynamic and fast-paced customer-centric environment. It’s essential to be available for weekend shifts and occasional evening work.
We look forward to welcoming a dedicated team player who shares our commitment to excellence in customer service.
About you
We are seeking someone who is outgoing and enthusiastic, preferably with experience in customer service in a fast-paced catering environment. You will be an excellent communicator who is open, honest, and acts with integrity. You will be flexible and willing to tackle any task or role assigned to you with a positive attitude.
For an informal discussion about this role please contact Vanessa Pink, Heritage Centre Manager on 01207 524898.
Want to apply?
Great. All you need to do is send us your CV.
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference, and together we make Groundwork a special and great place to work. As a Disability Confident employer, we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork, we ensure that we provide a safe environment for adults, children, and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people, and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing, and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people, and adults.
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
We reserve the right to close this advert at any time.
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