Ocean Export Coordinator - Manchester - Up to £37,000
This Global freight forwarder are looking to bring on an experienced Ocean Export Coordinator to join their team in Manchester.
The scope of the role is the Coordination and execution of customer orders in accordance with their requirements and/or procedures based on company's ethics.
Job type: Permanent
Hours: Monday to Friday - 9:00am to 5:30pm
Hybrid working once completion of probation
Package:
Up to £37,000
22 days holiday plus bank holidays (increase to 25 days after 2 years' service)
Pension contribution
Healthcare/Cash plan
Gym Membership
Life Insurance
Discounts to various services
Responsibilities:
Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining strong relationships with clients
Effectively manage Ocean Export LCL and FCL shipments from start to finish
Punctual and flawless order handling and documentation
Follow SOP's and update accordingly
Submitting VGM through CNS & Destin8
Prepare and complete full export documentation and sending prealerts within set KPI
Submitting AMS / ACI / ISF for relevant shipments
Sending EDI bookings and SI to carriers
FCL and LCL Quotations upon request
Manage multiple shipments simultaneously while ensuring accuracy and adherence to deadlines
Operational troubleshooting
Non-conformance reporting in accordance with the KPI's.
Ensure compliance with international shipping regulations, customs requirements, and trade compliance policies
Meeting financial end of month deadlines both accruals and sales invoicesEssentials:
3+ years of ocean freight forwarding experience with a UK-based freight forwarder
Export experience
Export customs procedure knowledge is necessary.
Knowledge on CDS and similar softwares is a must
Right to work in the UK
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WR is acting as an Employment Agency in relation to this vacancy