Job summary
We are pleased to offer an exciting opportunity for an experienced and enthusiastic Medical Secretary to join the Neuro-Rehabilitation and Major Trauma Teams working at the University Hospital of Llandough.
The post is full time ( hours) Monday to Friday. The successful applicant will have excellent communication skills and work well within a team.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
The successful candidate will provide comprehensive administrative and secretarial support to the consultant teams within Neuro-Rehabilitation and Major Trauma at University Hospital Llandough.
Duties are varied but will include acting as first point of contact for patients and relatives,typing of letters, sorting incoming/outgoing post, answering departmental phone calls and booking patient appointments.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Essential
1. Good general education
2. RSA 3/NVQ or equivalent experience
3. Audio typing and transcription typing
Desirable
4. AMSPAR
Experience
Essential
5. Advanced experience of secretarial/administrative work
6. Demonstrable experience of working in a busy clinical office environment
7. Experience of using initiative
8. Experience of dealing with complex confidential issues
9. Experience of dealing with the public
Desirable
10. Demonstrable experience of working in a multi- disciplinary team
Skills
Essential
11. Proficient in Microsoft Office software, and email and a range of IT software packages
12. Excellent organisational skills
13. Excellent telephone manner and communication skills
14. Ability to prioritise workload
15. To function efficiently under pressure and to meet deadlines
16. Adaptable & flexible in approach to work duties
Desirable
17. Knowledge of NHS systems
Special Knowledge
Essential
18. Knowledge of medical terminology
Desirable
19. Neurosciences experience.
20. Knowledge of the NHS
Personal Qualities
Essential
21. Approachable, Confident, Perceptive, Committed, Motivated, Team player & Conscientious
Other
Essential
22. Ability to work Flexibly across different hospitals
Desirable
23. Welsh Speaker