Job responsibilities: The following are the core responsibilities of the Dispenser. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: To be responsible for checking all medicines dispensed, ensuring there are no discrepancies. Dispensing medicines to the entitled population safely and accurately Collecting prescription charges in accordance with dispensary protocol Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering. Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable. Ensuring controlled drugs are dispensed in accordance with practice policy. Safe disposal of returned and/or out of date medicines. Ensuring all repeat prescriptions are processed within a 48-hour timeframe. Providing patients with advice regarding all prescription matters Process prescription requests via email, phone, face-to-face and online Processing Dossett boxes Assisting the dispensary manager in the preparation of monthly returns Maintaining a clean and safe working environment at all times Maintain accurate records at all times, read coding entries appropriately. To take prompt action in response to any drug alert bulletins that may be received from time to time. Undertake any other additional duties appropriate to the post as requested by the Partners, the Practice Manager or the Dispensary Manager. In addition to the primary responsibilities, the dispenser may be requested to: Partake in audit as directed by the audit lead. Provide guidance for trainee dispensary staff and students as necessary. Remain current with the latest guidance ensuring the dispensary conforms to NICE, CQC etc guidance.