Production Administrator/ Receptionist
Ashford Commercial are currently seeking a motivated Production Administrator/ Receptionist to join their team to assist with processing production & procurement administrative functions and you will report to the Production & Procurement Manager (P&PM).
This is a full time, permanent position, based in North Walsham
Salary: £25,000 per annum.
Key Knowledge, Skills & Experience:
* Good communication skills
* Customer service experience, to be able to deal with suppliers and customers with ease.
* Knowledge of Outlook/Word/Excel
* Able to utilise bespoke software, following training, both in house and external companies (portal’s).
Principle responsibilities:
* Working with the P&PM to organise and control factory capacity planning and loading.
* Receiving Goods In, and Processing Delivery Tickets.
* Purchase order matching.
* Working with the P&PM to produce KPI’s for Supplier Performance
* Processing surveys accurately, raising queries and making amendments where necessary, following training.
* Printing of assembly sheets & Bar-Coding information, including distribution to the relevant departments.
* Ordering materials for production with external suppliers, including progress chasing.
* Processing of Replacement Orders, including ordering materials.
* Working with the P&PM to ensure that Root Cause Analysis is applied to issues relating to Production & Procurement.
* Answering and directing calls to the right areas
* Engaging with clients and customers as the first point of contact.
* Working with the P&PM to control and monitor stocks.
Health and Safety, Quality and the Environment:
* The Job Holder must ensure they are familiar with and keep up to date with all Ashford Commercial Policies and Procedures.
* Perform their duties in accordance with the requirements of their Job Description and the Integrated Quality / EMS Management System.
* This role is responsible for their own health and Safety at Work
Relationship Interfaces:
* P&PM
* Installation & Survey
* Quality / Environment & Health & Safety
* Production Staff
* Accounts
* Suppliers