Salary up to £31,000 + OTE
My client is a well-established car garage in Chippenham, Wiltshire. They are committed to providing exceptional customer service and high-quality vehicle repairs and maintenance.
My client is seeking a highly motivated and experienced Service Advisor to join their team. The ideal candidate will have a strong understanding of the automotive industry and excellent customer service skills.
Key Responsibilities:
* Greeting and welcoming customers in a professional and friendly manner
* Assessing customer needs and providing accurate advice on vehicle repairs and maintenance
* Booking service appointments and managing customer expectations
* Processing paperwork and ensuring accurate invoicing
* Liaising with technicians and ensuring timely completion of repairs
* Handling customer queries and complaints in a professional and efficient manner
* Promoting additional products and services to customers
* Maintaining a clean and organised work space
Essential Skills and Qualifications:
* Proven experience as a Service Advisor in the automotive industry
* Strong understanding of vehicle repair and maintenance procedures
* Excellent customer service skills
* Excellent communication and interpersonal skills
* Ability to work under pressure and meet deadlines
* Proficiency in using Kerridge, Pinnacle, or 1Link systems
* Valid UK driving license
If you are an experienced Service Advisor, within the Automotive Industry and live in the Chippenham area - click the link to apply!
Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.
Consultant: Beckie Gardner
Job Number: 930419 / INDIND
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.