Team Manager - Through The Night - 39 Hours - Gyle
Example Work Pattern:
Working a 2030-0700 shift on 4 nights per week including alternate weekends.
Summary:
Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store. One of the requirements for this role is flexibility to work across various departments, providing a strong grounding across all elements of our business and supporting career progression in the future.
What's in it for you:
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. Here are some of the benefits we offer:
* 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
* Competitive holiday entitlement with the potential to buy extra holiday days!
* Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
* A generous Defined Contribution Pension Scheme and Life Assurance.
* A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
* Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
* Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
* Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
* A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
What you'll do:
Your key accountabilities will include:
* Driving a selling culture within your team.
* Consistently raising performance and capability of the team to support developing internal talent.
* Utilising and exploiting data to support operational decisions.
* Implementing a continuous improvement mentality within the team and working in partnership with the wider team.
* Energising your team to deliver first class customer service within a fast-paced environment.
Who you are:
Your skills and experience will include:
* A proven leadership track record and the ability to lead effectively through ambiguity.
* Being digitally confident with an understanding of systems and the ability to exploit them.
* Comfortable having difficult conversations and able to achieve effective resolutions with both colleagues and line managers.
* Ability to juggle multiple priorities whilst maintaining an excellent standard and working with pace.
* Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality.
Everyone's welcome:
We are ambitious about the future of retail. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application.
#J-18808-Ljbffr