We are looking for a professional and dynamic individual to join our Critical Care team at Glangwili hospital.
The enthusiastic individual will need to integrate with the team and provide efficient and effective administrative support to the nurses, consultants and patients. Attention to detail is necessary, as are excellent communication skills and the ability to prioritise and plan workload.
The post holder will be the first face relatives see; they should be polite, professional, enthusiastic, and able to deal with multiple administrative tasks requested from nursing staff, doctors, patients and relatives, both over the phone and in person on the Unit.
Main duties of the job
The candidate should have excellent computer skills, with a good telephone manner, capable of updating records, filing, dealing with incoming and outgoing post, arranging appointments and ambulance bookings.
The successful applicant will need to demonstrate strong team working skills plus the ability to work on their own initiative, communicating with all levels of hospital staff as well as patients and carers.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
Interviews will be held on 14/03/2025.
Person Specification
Qualifications and Knowledge
* Good standard of education
* Numeracy and Literacy Skills
Experience
* IT skills: Microsoft and email
* On the job training will be provided
* Office / Administration Experience
Language Requirements
* Welsh Speaker (Level 1)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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