Contents Location About the job Benefits Things you need to know Apply and further information Location Newcastle-upon-Tyne About the job Job summary The Infected Blood Compensation Authority (IBCA) seeks a talented individual with excellent analytical skills to lead a business intelligence team to assess the effectiveness and efficiency of its services in the interest of victims of infected blood. IBCA is responsible for delivering a compensation scheme that has been long awaited by the infected blood community to provide financial compensation to victims of infected blood on a UK-wide basis. It is critical to get this right, and act fast which will rely on delivering high-quality business intelligence and performance assessment to create understanding, and give perspective that will help IBCA meet its objectives and solve problems along the way. The postholder will lead the shaping, designing and development of data solutions to produce timely, accurate and accessible operational management information and analysis to support forecasting, managing fraud and assessing performance and efficiency so those infected are at the heart of policy and decision making in IBCA. Working at IBCA gives you a huge opportunity to make an impact on those who deserve compensation, and suits a candidate looking to bring their critical thinking, leadership and insight driven mindset to make a real impact to real people. Job description This role provides the opportunity to set up a critical business intelligence function. As the lead intelligence analyst, you will define the strategy and delivery model for producing and disseminating operational insights that will inform the Executive Committee, policy and operational leads, other IBCA functions and across the UK government about how we get it right for the infected blood community. Youll build a close relationship with and understanding of IBCA business areas, in order to ensure that analysis and reporting is accurate and informative and supports this challenging and critical work and work closely across IBCA to understand evolving requirements and ensure business intelligence products continually meet needs, playing a critical role in the introduction new reports and dashboards. Youll champion how your team can unpack data from across the organisation to tackle challenges IBCA will face including operational efficiency, forecasting, fraud mitigation & detection and more as well as developing insights and confidently communicating these to stakeholders in ways that they connect best with. We are looking for a highly motivated individual with a drive for social impact to join the advanced analytics and intelligence leadership team and hit the ground running, quickly getting to grips with how we evaluate the success of a greenfield organisation set up at pace. You will be a visible leader, providing both technical and strategic leadership to your team, as well as supporting a G6 to shape an advanced analytics and intelligence unit. Youll confidently lead on business intelligence and be able to actively identify opportunities to create change, weigh up approaches and proactively deliver a vision. Person specification You will have the skills or be able to demonstrate you can lead a team of intelligence experts to deliver innovatively in a fast-paced environment. You will be able to show an ability to create an environment embraces a willingness to learn fast thus supporting innovation. You will be a dynamic and self-starting individual who is comfortable setting the strategic direction for your team and spotting opportunities and will be able to inspire and empower your team to do the same. Essential Excellent leadership skills: Proven track record of delivery in a technical leadership role with a minimum of 2 years experience in a business intelligence, or operational/performance management information analytics role. Communication & engagement: Excellent communication skills (written and oral) and significant experience in senior customer and stakeholder engagement; with a clear demonstration of an ability to communicate often complex technical detail to colleagues and leadership at all levels. Technical & strategic ownership: the ability to capture customer requirements and identify gaps that could be supported by operational management information. Reporting and analysis: experience of delivering MI reporting products and analysis to meet customer needs. Critical thinking mindset: Strong ability to filter and synthesize large amounts of information to produce clear, logical and concise statements of information. Technical skills: High competence in using tools for analysis, visualisation and reporting, such as Tableau, Power BI, SQL. Desirable Agile delivery: You are familiar with the concepts and principles of agile working. Responsibilities Provide business intelligence insight including leading the response to ad hoc data requests and FOI requests. Disseminate business intelligence including overseeing the development and maintenance of data reports, publications, and dashboards that are shared across IBCA and external to HM Treasury & Cabinet Office. Quality assurance management including upholding high-quality standards, paying attention to detail in the deliverables that your team are responsible for, including quality assuring the work of other analysts. Service delivery and customer service including managing product requests, issue resolution, and change implementation as well as playing a key role in embedding new technologies and shaping the future delivery of business intelligence services, in particular through the introduction of Tableau products. Team leadership and management of 2 performance analysts and supporting their professional development. Technical skills We'll assess you against these technical skills during the selection process: Analysis Business Intelligence & Visualisation Benefits Alongside your salary of £55,403, Cabinet Office contributes £16,050 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role. An environment with flexible working options. A culture encouraging inclusion and diversity. A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%. A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30. Additional information: A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance. Opportunities to move to the new Infected Blood Compensation Authority (IBCA). At the moment all IBCA roles are hosted by Cabinet Office within the Civil Service. However, once IBCA becomes operational, it is anticipated that most of these roles will transfer to IBCA, which is a new Arms Length Body (ALB) separate from the Cabinet Office. Roles that transfer to IBCA from Cabinet Office will maintain the same or substantially the same terms and conditions of employment that are overall no less favourable. It is anticipated that employees who move from Cabinet Office to IBCA will be able to continue to participate in the Civil Service Pension arrangements with no break in their pensionable service. Roles commencing after IBCA has become operational will be with IBCA itself on similar terms and conditions. All successful candidates will receive full details of the terms and conditions of employment for their role with their formal job offer. Longevity of IBCA Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years, after which time IBCA will become a smaller residual service. When IBCAs work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills. Application process As part of your application you will be required to provide a CV, as well as a Personal Statement (maximum 750 words) Please use your statement of suitability to (in no more than 750 words) to explain how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the essential criteria in the person specification section of the job advert. Should a large number of applications be received, an initial sift may be conducted using your statement of suitability. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview. Selection process At interview stage you will be assessed on technical and strength-based questions. Expected timeline (subject to change) Expected sift date w/c 6th January 2025 Expected interview date/s w/c 20th January 2025 Interview location - virtual Further Information A reserve list may be held for a period of 3 months from which further appointments can be made. Any move to IBCA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk Reasonable Adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via recruitment.grscabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grscabinetoffice.gov.uk stating the job reference number in the subject heading. For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Alix Crabtree Email : alix.crabtreeibca.org.uk Recruitment team Email : cabinetofficerecruitment.grscabinetoffice.gov.uk Further information Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service at: cabinetofficerecruitment.grscabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission at: infocsc.gov.uk. For further information on the Recruitment Principles, and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk. Attachments Cabinet Office Employee Offer Opens in new window (pdf, 302kB) Cabinet Office Terms and Conditions - External (1) Opens in new window (pdf, 81kB) Share this page Print Email Facebook Twitter LinkedIn GMail