Customer Administrator
Location: Newark
Employment Type: Full time or Part Time hours
Contract Type: Permanent
Salary: £27k
Our globally successful client based in Newark is looking for an enthusiastic, friendly Operations Agent to join their team. Playing a crucial role for our clients, managing support inquiries and loading rates, you will work closely with both our internal teams and external partners.
Duties include:
1. Answering and managing client calls
2. Handling support via ticketing systems
3. Implementing new products/services for clients
4. Liaising with third-party service providers
5. Maintaining accurate CRM records
6. Managing project work within set deadlines
The ideal candidate will have a clear and confident telephone manner and intermediate IT skills including Excel. The role requires accurate data entry and data exporting from the CRS system, so candidates must be able to use V lookups.
Benefits:
* 28 days annual leave (including Bank Holidays) which will increase with length of service
* Subsidised café
* Day off for your birthday & Christmas shopping
* Critical Illness cover
* Life Insurance
* Health Insurance
* Free on-site parking
* Casual friendly office
Full Time or Part Time hours considered.
To apply for the role of Customer Administrator, please send your up-to-date CV to work@travailemployment.com.
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